Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
30 reviews
Alpha Design CrewSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re a dedicated team of designers, writers, strategists, developers and account specialists who share a common passion for great design. Together we create extraordinary brand experiences that help companies establish their voice and elevate their brands. Our work is renowned for its highly-crafted design, and its ability to drive action.We want to help you grow your traffic, sales and brand’s market success. From providing designing & developing services at Alpha Design Crew to digital marketing services, we want to help make you grow your business, regardless of where you are now.
Alpha Design Crew (alphadesigncrew.com) has 30 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
30 approved reviews, newest moderated first
Cost structure - hidden cost for registration: There was no discussion during contract sign-up regarding the trademark registration process cost, which is mandate for releasing ownership of the logo. I dont have ownership of the logo that I paid for without the registration process. This is totally unexpected!
By Inspiring D.
The company is a joke, I tested it, i wish I can give 0 stars. I asked for a logo $35 package came with 3 revisions. 3 times they emailed me a logo that looks like a 1970 tv screen. There answer to the problem “ will that’s the package you choose” I choose a package that says let my Logo look like Sh**.
By Nicolas C.
The guys were easy to work with, very friendly and helpful. Ben was especially patient when I wanted more designs to choose from. And he helped us to choose the best package for our logo. And I am super pleased with my logo design. I would choose to them again.
By Diana H.
I paid for a business logo on 7/3/24 that was supposed to be next day or close to that i figured with the holiday being on thursday it would take until the following week. I reached out to them to cancel on the 15th they would not reply back to my texts or email . On the 18th the original person i spoke to emailed me and said that my logo was done and gave me some bs story about his father passed away. I emailed back and said that it was too late i already hired and have a completed logo from another company. They have yet to refund my money or get back to me. Avoid them at all cost
By jason
This is a total scam. Stay away from these people. They lure you in with a low fee of $45 to start your logo, but when the logo is ready, they want to charge you $599 to register it. They never disclose this upfront, intending to keep your money if you decide to walk away. Other people's reviews report similar experiences. The logo quality is very poor, clearly showing they don't care about the artwork. They just run a business of keeping your money if you choose not to pay the additional fees they request.
By Carlos
They claim 100% refund, guaranteed. When you request the refund they state whatever your reason is, is against terms & conditions. They sucker you into logo and force you to register it which is not cheap process. Ridiculous, I can get logo off fiver without being forced to trademark logo. How dumb, shame on your company for turning $40 into much more then not refunding when I decided not to proceed.
By Chris
Stay away ... never use this company!! 1500.00 stolen !! CHRIS lied and begged for an opportunity, then Alvin pretended to know that he knows what he is doing !! Scam crew , the also use the name Alpha Design Crew
By Joe C.
I paid them over $100 to design a logo to my spec and they came back with a draft of a basic logo a child could do on an etch-a-sketch, so I canceled the order. The promised refund never appeared. A long series of excuses — over a year worth — and now radio silence.
By Foster G.
