Great sweater.
My husband loved his gift.
By SHIRLEY A.
Response from Alpaca Collections· Jan 23, 2023
Dear Shirley, we're incredibly grateful that you took the time out to leave us a 5-Star review!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
293 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alpaca Collections luxury clothing has alpaca clothes and accessories from the finest baby alpaca wool of Peru. Shop now!
Alpaca Collections (alpacacollections.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
293 approved reviews, newest moderated first
My husband loved his gift.
By SHIRLEY A.
Response from Alpaca Collections· Jan 23, 2023
Dear Shirley, we're incredibly grateful that you took the time out to leave us a 5-Star review!
Great customer service helped my order arrive in time. The products looked even better in person. The details were very nice. The wool was super soft and warm too. I purchasesd two scarves and two hats.
By Mike W.
Response from Alpaca Collections· Jan 23, 2023
Dear Mike, thank you so much for your 5-star review!
Fast delivery, wonderfully warm. I have long arms and wear tall sizes but this sweater fit fine. Very think and a good fit.
By Barbara B.
Response from Alpaca Collections· Jan 23, 2023
Dear Barbara, thank you very much for taking the time to leave an excellent rating!
My item met my expectations, delivery service was good however the packaging was awful. The box was ripped and to big to fit in the plastic wrapper. Luckily for me I had some beautiful gift wrapping paper and a nice box to place it in.
By Lura M.
Response from Alpaca Collections· Jan 23, 2023
Dear Lura, we're glad you enjoyed your new baby alpaca scarf, but we’re sorry to hear it wasn't an amazing experience.
Purchased several items, one was slightly defective, it happens. They were extremely courteous and promptly issued me a gift card which I used to buy replacement hat which is very high quality and I’m super happy with.
By Robert H.
Response from Alpaca Collections· Jan 23, 2023
Dear Robert, we really appreciate you taking the time to share your rating with us!
Very responsive to questions and fast shipping.
By BWURZ
Response from Alpaca Collections· Jan 23, 2023
Dear Beth, thank you so much for sharing your experience with us!
Everything was smooth and flawless . The confirmation, delivery with the tracking information were prompt and speedy. Most of all, I received exactly what I ordered.
By Anthony E.
Response from Alpaca Collections· Jan 23, 2023
Dear Anthony, thank you, we aim to provide the greatest possible experience to our customers!
I received helpful and somewhat timely feedback. The feedback could have been better if my calls were actually answered by a representative at Alpaca Collections. Instead my calls would always go to the machine and I would then get a response about two or three hours after my call.
By Voe M.
Response from Alpaca Collections· Jan 23, 2023
Dear Voe, we thank you and appreciate you bringing this to our attention.