Great service
Great service
By Dianne V.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
100 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Aloft Tiles, we are dedicated to transforming spaces with our exquisite collection of porcelain and mosaic tiles that boast unique designs and unmatched quality. Our passion for design excellence drives us to curate a range that caters to diverse tastes and aesthetics.
Aloft Tiles (alofttiles.com) has 100 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
100 approved reviews, newest moderated first
Great service
By Dianne V.
Tile came as planned and I have to say they wrapped ,protected the tile great! I get so tired of ordering tile and it always gets here broken very pleased with the product and the service
By Lori
When you are shipping something delicate it needs to securely wrapped-the three pencil tiles that broke were loosely wrapped in bubble wrap and the bubble wrap was not even taped closed on the ends then it was stuck in a box that had a lot of room it for them to move-it should have been filled with packing materials to prevent movement. The tiles themselves are beautiful but the experience of having to send to send broken tiles back and hope they come in time so as not to delay our remodel was not pleasant
By EK
Absolutely Amazing. They were so friendly and helpful. Our new home looks like amazing 😍. Best recommended them.
By William C.
Response from Aloft Tiles· Dec 10, 2025
Thank you for your kind recommendation of our tiles and service! We’re pleased to hear that we provided you with excellent service. It looks like you might have intended to leave us a 5-star review, but we truly appreciate you taking the time to share that your new home looks fantastic! Cheers!
The customer service was terrific. The tile samples arrived very quickly and in great condition. They're all beautiful and it will take some time to decide in which direction to go. Thanks very much!
By Jmpm
This was an easy order. The package got lost and Julia assisted in replacing the order.
By Cristy A.
Product shipped on time, great customer service, excellent product
By Jonah M.
Smooth and very fast shipment. Easy company to work with.
By JAMIE H.