Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
100 reviews
Aloft TilesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Aloft Tiles, we are dedicated to transforming spaces with our exquisite collection of porcelain and mosaic tiles that boast unique designs and unmatched quality. Our passion for design excellence drives us to curate a range that caters to diverse tastes and aesthetics.
Aloft Tiles (alofttiles.com) has 100 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
100 approved reviews, newest moderated first
Great service fed back
By Andre R.
Response from Aloft Tiles· Jul 23, 2026
Thank you for the kind review! We’re so glad you received great service and helpful feedback from our team. We truly appreciate you choosing Aloft Tiles and look forward to helping with your future tile projects.
I ordered a sample that somehow got AutoCorrect to the wrong ZIP Code, so it was returned. I emailed them. They were super quick to respond and they re-shipped it to the correct address immediately. So much help thank you.
By Michelle C.
Response from Aloft Tiles· Jul 14, 2026
Thank you so much for your kind review! We’re sorry your sample took a little detour, but we’re glad our team responded quickly and re-shipped it to the correct address. We truly appreciate your patience and are so happy we could help!
Although we did not purchase tile from Aloft Tiles, we appreciate the follow-up phone call and email after receiving our sample tiles. Unfortunately, the colors did not work for our bathroom project. It's sometimes hard to tell with computer monitors what the color is until you see it in person. We're grateful you offer a quick and affordable "sample" program. Thank you!
By WJR in N.
Tile quality is great. Very diligent packaging so nothing broke.
By Andrea
The tiles arrived undamaged and beautiful. It's difficult to find Pink Penny Rounds with a soft color. Thanks
By Steve E.
Tile looks great.. we used 31 X 31 inch porcelain pieces.. Their coordinator Julia is the best I have ever communicated with and followed through on all issues including shipping.. The tile was strapped at an angle on the pallet by SAIA very unusual but no tile was broken.. delivered safely.. I definitely recommend Aloft Tile.
By James O.
Response from Aloft Tiles· Jul 23, 2026
Thank you so much for recommending Aloft Tiles! We’re thrilled that your 31 x 31-inch porcelain tile arrived safely and looks great in your space. Large-format porcelain tile requires careful handling, so we’re especially glad the shipment arrived without any broken pieces. Julia truly appreciates your kind words and was happy to assist with the order, shipping, and any concerns along the way. Thank you again for choosing Aloft Tiles—we hope you enjoy your beautiful new tile for many years!
Excellent response to order as well as follow up
By James O.
Shipped samples extremely fast. Thanks!
By customer
