Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
100 reviews
Aloft TilesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Aloft Tiles, we are dedicated to transforming spaces with our exquisite collection of porcelain and mosaic tiles that boast unique designs and unmatched quality. Our passion for design excellence drives us to curate a range that caters to diverse tastes and aesthetics.
Aloft Tiles (alofttiles.com) has 100 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
100 approved reviews, newest moderated first
Our original order arrived with broken tiles, and the Aloft team quickly & graciously sent us replacements so we could wrap up the final steps of a renovation. We can't thank them enough for the speedy turnaround, and the tiles look absolutely beautiful. Thanks for everything, Aloft!
By Michael T.
Very fast shipping. Dealt with 3 other tile stores online, all took at least 10-14 days to receive product. Got mine from aloft in 4 days. Had one product damaged and they immediately sent a replacement and received in 4 days as well. Great customer service.
By Sage G.
The sample 2x8 matte navy tile I received is perfect and it came so quickly. Looking forward to creating a beautiful floor in my new butlers pantry with aloft tiles.0
By Gretchen L.
My experience was perfect! Everything was shipped in a timely manner and communicated with me every step of the way. My first shipment had 21 broken tiles (out of a couple hundred that’s not bad) and the replacement process was somehow even easier than the initial process!! Highly recommend purchasing from this company!!
By Chaunte M.
Every time I left a message,I was given a helpful response . The associate was honest and made it less worrisome when it came to delivery time. The onyx green porcelain tile is a beautiful teal color for my ocean themed bathroom!
By Veronica A.
They were incredibly knowledgeable, helpful and reliable. 👍🏻
By lina R.
I ordered a tile sample and it arrived broken. Not a huge deal, but seems simple enough to wrap one piece of tile well enough to avoid breakage. Made me a bit nervous about their shipping/handling overall, esp since the tile isn't cheap.
By Alexis G.
I wanted an elegant and beautiful tile accent for our bath and looked at the inventory at Aloft. Julia helped me get to know a gorgeous piece from the Sakura collection, and I took the chance of purchasing and having it shipped to me. Now that it has been installed, bath, i get a relaxing feeling every time i walk in the bathroom. Thank you Julia and Aloft!
By Nicholas
