Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
643 reviews
Almond MuseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
643 approved reviews, newest moderated first
Amazing dress!
By Marina V.
Response from Almond Muse· Aug 16, 2025
Hi Marina, Thank you for your kind words! We’re so glad you love your dress and can’t wait to have you shop with us again soon. With love, Almond Muse Customer Support
It’s all a scamm, I’m very sorry that I bought from them. It's outright theft! I placed a substantial order but I recieved very poor quality products sold at exaggerated prices. Also you can't return, you can't contact them. The reference pictures are stolen from other sites .
By Ionela R.
Response from Almond Muse· Aug 16, 2025
Hi Lonela, We’re truly sorry to hear about your experience and understand how upsetting it must feel to be disappointed with your order. This is not the experience we want our customers to have, and we sincerely regret that we let you down. To clarify, Almond Muse is a genuine brand. All of our imagery is produced in-house using our own models, styling, and creative direction. Each piece is crafted through a carefully curated process, from fabric selection to finishing details. We never use stolen images, and we take pride in the authenticity of our work. We also want to emphasize that our customer care team is always available to assist with concerns. If you faced difficulties reaching us, we deeply apologize and want to make it right. Please contact us at [email protected] with your order number so we can personally review your case and work toward a fair resolution. Thank you for sharing your feedback, it helps us improve, and we hope to have the opportunity to regain your trust. Kind regards, Almond Muse Customer Support
The gown outshone every daydream I’d ever harbored. Slipping it on felt like stepping into a sonnet, and the box arrived so artfully dressed that unwrapping it was a ceremony in itself.
By Anna S.
Response from Almond Muse· Aug 14, 2025
Hi Anna, Your words truly touched our hearts. We’re so happy to hear that your gown outshone your daydreams and that the unboxing felt as special as the dress itself. Creating an experience that feels magical from the moment you open the package is exactly what we strive for. Thank you for sharing your beautiful review and for choosing Almond Muse. We can’t wait to be part of more of your unforgettable moments With gratitude, Almond Muse Customer Support
Non ho avuto una buona esperienza, non ho mai ricevuto gli abiti. Dal numero di spedizione il pacco risulta arrivato ma in realtà non è mai stato consegnato. Aperto un reclamo ma il corriere non ha mai risposto.
By Dor
Response from Almond Muse· Aug 14, 2025
Ciao Dor, Siamo molto dispiaciuti per questa esperienza e comprendiamo quanto possa essere frustrante non ricevere il tuo ordine nonostante le informazioni di tracciamento. Vorremmo approfondire ulteriormente il problema e collaborare con te per trovare una soluzione. Contattaci direttamente all'indirizzo [email protected] con il numero dell'ordine e tutti i dettagli pertinenti, così potremo aiutarti il prima possibile. Grazie per averci dato l'opportunità di aiutarti e non vediamo l'ora di risolvere il problema. Grazie per averci dato l'opportunità di rispondere alle tue preoccupazioni. Cordiali saluti, Assistenza clienti Almond Muse
Shopping with Almond Muse has been such a great experience. I couldn’t locate my order number, so I contacted the team and they responded within a few hours. I truly appreciated the quick and helpful support.
By Davin B.
Response from Almond Muse· Aug 14, 2025
Hi Davin, Thank you for your kind words! We’re so glad we could assist you quickly and make your shopping experience with Almond Muse a great one. Providing prompt, helpful support is something we truly value, and it means a lot to know it made a difference for you. It means the world to us that you'd recommend Almond Muse to others. We appreciate your trust in us and look forward to serving you again soon! With love, The Almond Muse Team
Me encantó, el vestido vino en muy buen estado y con mucho cuidado. Me siento Feliz por mi primer compra, a decir verdad me daban miedo comprar, pero hoy puedo decir que si vale la pena. Gracias Almond,
By Annie J.
Response from Almond Muse· Aug 14, 2025
Hi Annie, We’re so happy to hear you loved your dress and that it arrived in perfect condition. We completely understand the hesitation with a first purchase, and it means so much to know we earned your trust. Thank you for giving Almond Muse a chance, we’re thrilled to hear it was worth it for you, and we look forward to being part of your future wardrobe favorites. With love, Almond Muse Customer Suppor
It is an scam never arrived the dress and don’t want to give us a refund.
By Jorge de la R.
Response from Almond Muse· Aug 14, 2025
Hi Jorge, We’re sorry to hear about your experience and want to clarify that Almond Muse is a genuine and trusted brand. We take every order seriously and strive to provide excellent service to all our customers. We’re sorry to hear if you have not received your order yet. We’d be happy to help and investigate this further. We would greatly appreciate it if you could reach out to us at [email protected] with your order number so we can assist you and ensure it is resolved quickly. Thank you for giving us the chance to address your concerns. Kind regards, Almond Muse Customer Support
I originally posted a bad review as I thought the site was a scam because my tracking was wrong for a long time and the item was delivered later than anticipated. My package was delivered last night and I am very happy. I ordered the Selena dress and its beautiful. The quality is not exactly as the website, however, thats maybe because of the colours being slightly different and its still a beautiful dress.
By Karen A.
Response from Almond Muse· Aug 14, 2025
Hi Karen, We’re sorry to hear about your experience and want to clarify that Almond Muse is a genuine and trusted brand. We take every order seriously and strive to provide excellent service to all our customers. We’re sorry to hear if you have not received your order yet. We’d be happy to help and investigate this further. We would greatly appreciate it if you could reach out to us at [email protected] with your order number so we can assist you and ensure it is resolved quickly. Thank you for giving us the chance to address your concerns. Kind regards, Almond Muse Customer Support
