All Vet SupplyReviews of allvetsupply.com

8115 NW 33 Street, Miami, Florida

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The Fair Hearing score

4.6/ 5

Excellent

1,990 reviews

All Vet Supply4.6Excellent

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About All Vet Supply

We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.

All Vet Supply (allvetsupply.com) has 1,990 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.

Also known as: allvetsupply.com
Website: allvetsupply.com
Category: Pet Stores
Location: Miami, Florida
Listed on The Fair Hearing: 2026

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Aug 20, 2019

Paid for 8 packs of cat hair ball treats, got 7, last 1 arrived 2 wks later

Shorted me on the order, stuck a note in there promising to ship the missing item “tomorrow” two weeks ago. No response to an email complaint last week. Now I’m off to see if PayPal will help me secure a partial refund. Avoid. Update: the missing merchandise arrived, albeit rather later than the “tomorrow” promised initially. The merchant is very eager to have me revise this. OK, but there is still no way this qualifies as a 5 star transaction. 4 is my limit. Merchant insists - with great indignation - that they would never short someone intentionally, yet their note in the original order proves that they did exactly that. As for “avoid”, yes, I intend to avoid this seller in the future. So I think the avoid will stand.

By Scott

Response from All Vet Supply· Aug 21, 2019

We are sorry to hear that you could not contact us. We checked out our incoming emails and do not see your email in reference to the shortage status. The fastest way to contact us is via phone, especially when there is a problem. We actually have people you can talk to during business hours, not just an answering system. If you would have called us the day your wrote this review, you would have found out that the balance had already shipped to you. When we originally shipped your order, we only had 7 of the 8 items in stock. We advised you of this and mentioned that the balance would ship at a later date. The item was on a temporary back order but we did receive it on the 19th and shipped it out the same day. We are a professional company with integrity and would never "short" someone part of their order on purpose. So, your comment to "Avoid" is highly unwarranted. Please see your tracking information for the balance below: Tracking # 9400111899223449242864 8/20/2019 12:00 AM In Transit, Arriving On Time 8/19/2019 11:05 PM Miami Fl International Distribution Center, Arrived at USPS Regional Origin Facility 9:50 PM Miami, FL, Accepted at USPS Origin Facility 4:57 PM Miami, FL, Shipment Received, Package Acceptance Pending 12:00 AM Pre-Shipment Info Sent to USPS, USPS Awaiting Item