Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alltrue is a membership for those who want to shop consciously and support brands that care about social and environmental impact. It’s a place to discover thoughtfully made products while learning, growing, and taking action on the issues that matter most. We are best known for seasonal subscription boxes, delivering 6–8 carefully curated products each quarter. Each box is filled with ethical, sustainable, and impact-driven items, from beauty and self-care to home goods, lifestyle upgrades, and eco-friendly essentials. Members also enjoy access to seasonal curated Markets and Add-On Shops featuring favorite ethical brands at up to 70% off, along with exclusive pop-up shopping events and educational content designed to inspire more mindful living.At our core, we are committed to making sustainable, responsibly made products more accessible and affordable. Every item is chosen from brands that prioritize fair practices, low-waste solutions, and meaningful impact, so members can feel good about what they bring into their lives.More than a subscription, Alltrue is a growing community built around shared values, thoughtful consumption, and positive change, with new perks and experiences added each season.
Alltrue (alltrue.com) has 392 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
392 approved reviews, newest moderated first
I love the products, and I love the message, however the timing is always off. I wish I could enjoy the things I picked out for that particular season, instead of receiving my goodies after the season has ended. I have never received a box during the same season I chose for haha
By Ashlee
I have always been happy with the products in my boxes. But because of the issues of last year I had to give it a 3 star rating. But I feel that this will improve as the new owners are striving to make things better.
By M. S.
Love the offerings! Some I keep for me and others i share. So pleased to be supporting women owned and sustainable product producing companies. The long gray sweater is a favorite piece. Stylish and very comfortable!
By Michele
I love the products! Been using all The only reason I didn’t give you 5 stars is because the 3 last boxes is been a lots repeat!
By Tatiana
I always get my boxes within a reasonable time and they never forget anything! The costumer services is amazing and very helpful!
By Anna G.
i inquired about possibly acquiring an item that was in the spring 2022 box (during the transition) and paid with paypal… i was not able to get a refund; but Alltrue’s wonderful customer service not only ensured the umbrella i inquired about was received, they sent me the whole box!! what a wonderful surprise. I have always liked the products, but this “over and above” customer service has sealed the deal for continued subscriptions for me and i am telling all my friends also..z thank you Alltrue!
By Hilde W.
I’ve been a subscriber for several years and I feel the selections are similar items over and over. I used to be excited to customize my box, now it’s more beauty products vs home items.
By Ruth
Price increase without informing me. It used $55, then $65 and now I'm being charged $75? I understand inflation, product costs, ect are rising but a heads up would have been nice.
By Claire
Response from Alltrue· Mar 23, 2023
Hi Claire, Thank you for taking the time to leave us a review, and I do apologize for any unwanted frustration! On March 9th, Alltrue reached out to all of our Seasonal Members in order to alert them to the membership's price increase. I am so sorry if this message was not able to be received in time. As noted in our recent community notification, Alltrue’s mission is to help you live a happier, healthier life by partnering with brands, small businesses, and artisans to introduce you to products that are thoughtfully designed, functional, better for you, and deliver important little moments of joy throughout your life. We strive to make sustainable and ethical products from diverse makers more accessible — and we want to thank you for being a member and making it possible for us to carry out this mission alongside you. As you have seen in the news and felt elsewhere while shopping, the artisans, small businesses, and key supply chain partners that enable Alltrue to fulfill its mission have been affected by inflationary pricing pressures: raw material costs, manufacturing, transportation, shipping, and labor costs have all increased. Additionally, the simple truth is that ethically and sustainably made products cost us more to produce and procure than conventional, mass market products. It is because of these reason, and to continue investing in an improved Alltrue experience, that we have raised the cost of the membership by $10 per season. It’s a necessary step in order to continue curating and creating useful and sustainable products, while supporting artisan makers and small businesses each season. Lastly, as part of our ongoing focus on creating sustainable impact we have made the decision to cover the cost of “Eco Shipping” and include it in all memberships, rather than making it an optional Add-On. This means that your membership helps support reforestation projects through small-scale farming projects, which helps combat climate change. If you have any further questions in regards to the price increase or regarding your membership, please do not hesitate to reach out to our Community Support team as we are eager to assist!
