The website keeps pushing me to…
The website keeps pushing me to download the app, even though I only want to use the website. A pop-up advertising the app appears every minute, which is extremely frustrating.
By lucas H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
231 reviews
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AllTrails (alltrails.com) has 231 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
231 approved reviews, newest moderated first
The website keeps pushing me to download the app, even though I only want to use the website. A pop-up advertising the app appears every minute, which is extremely frustrating.
By lucas H.
Expérience similaire aux autres avis: pratiques commerciales trompeuses car pas d'e-mail confirmant la période d'essai gratuite donc impossible de se désabonner dans les délais Appli peu claire et peu intuitive A ne surtout pas installer
By C L.
Forfærdelig hjemmeside. Hvis man er nødsaget til at lave irriterende funktioner for at få folk til at bruge ens produkt. Så er det et Iorte produkt man tilbyder. Lad mig nu bare bruge jeres hjemmeside uden appen altså. Hvad fk er pointen
By Kevin M.
Don't use this site for cycle routes, there is an implication that it's works for cycle routes but you can find your self on footpaths half way round the circular which upsets walkers. Great for walker though
By Robert B.
I love this app but I HATE the continuous effort to try and get you to pay out more money. Frequent pop up interventions that are so annoying. I’ve decided never to renew until it stops this awful practice.
By Christopher S.
Four weeks ago, after 5 years on All Trails, my hikes were showing erratic, sharp lines on the maps when a hike was ended. The distance recorded was also inaccurate. Now 4 weeks after contacting and communicating with All trails the issues remain without a fix. For a recent trip to Baxter State Park, I used free Gaia and was quite pleased with the app. The app wasn't woke like All Trails, didn't ask me a lot of nonsensical questions and let me record my hikes accurately. I was told by All Trails that the engineers were working to solve my problem. I am trying to cancel my recent Plus renewal with a refund, but I am not getting anywhere. Bye , Bye All Trails hello Gaia.
By customer
Lover man kan tegne egene ruter, men skal skal man opgradere. Tilmeld mig en uge gratis, bare for den kan sige jeg skal tilkøbe "peak" hvilket er en anden opgradering. Appen er spild af tid, hvis du selv prøver at lave en rute.
By Rasmus
The app automatically uploaded private photos after an activity, even though I have my privacy settings so that Alltrails can not access my photos at all. But that did not stop them from automatically uploading private photos, without my knowledge, after a tracked an activity. The photos that were uploaded, had nothing to do with the hike, even though the only photos that Alltrails say they upload were ones taken on the hike. Again, I never even gave them permission for that.
By Please