Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
231 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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AllTrails (alltrails.com) has 231 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
231 approved reviews, newest moderated first
I am having problems logging in. I click forgot password and it sends me an email with a link to reset password. But then it just goes straight to the app and when I try to log in, of course I can't as it's not letting me create a new password. Going round in circles! Quite ironic really...I could do with a solution though.
By TraceyW
Have used AllTrails for years and very happy with it but a 75% uplift in subscription fees for 2024? Forget it! Totally unjustified.
By John
They are scammersss!!!! Will offer a free week trial and when you cancel they will take the money anyway and offer nothing 👎
By Consumer
Another example of “free” apps not being free. “Sign up for your free account” actually means, give us your contact details and get 7 days free before being charged. The app may well deliver, however I switched off at “free” isn’t free!
By James
the app turned out not to be suitable for where we use it when we are on the road with the camper, we want to walk routes from our place, that is often not possible, you first have to go to the starting point and for us that is usually walking with the dog too far. So it is not suitable for what we want to use it for. Now, due to poor network connections, we were unable to cancel within the specified 8 days, but only on the ninth day, while in the Netherlands there is a legal option to cancel within 14 days, and we have provided an explanation, so we will not get any money back. very disappointing for us so a 1.
By Michael
Da jeg og nogle venner skulle gå KalkKaminoen i Danmark, fandt jeg ruten på Alltrails, som vi startede ud med at følge. Desværre viste den sig at den flere steder afveg fra den officielle, skiltede rute. Jeg har endnu ikke fundet ud af, om der på Alltrails ligger officielle vandreruter eller ej, eller om de ruter der ligger, kun er nogle, andre vandrere har gået. Dette er meget upraktisk. Da vi for nylig gik en del af Skåneleden endte det også med, at jeg brugte en anden app, nemlig Naturkartan (svensk). Jeg har opsagt mit årsabonnement af denne grund.
By maja
5 stjerner fra Munke Bjergby Denne app virker 100 procent. Som den skal. Jeg er super glad for den. Mit setup (iPhone se 2022 og yousee
By Jan J.
I loved this app for years, sadly the price hike and the increase of battery use on phone when navigating has sadly stopped me using. Too many fancy features I didn't need, I loved the simple form which attracted me to app originally.
By Sharon
