Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
75 reviews
All Star SlotsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At All Star Slots, it’s all about you!Since 2009, we’ve been dedicated to delivering a first-class gaming experience and with our exciting new launch, things just got even better. Introducing All Star Rewards, where every bet earns XP and unlocks free bonuses as you level up. Take on Slot Tournaments for top prizes and show off your progress with your Personalized Profile. And whenever you need us, our friendly support team is available 24/7 through live chat, phone, or email. Because at All Star Slots, you’re always our top priority.
All Star Slots (allstarslots.com) has 75 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
75 approved reviews, newest moderated first
I have played in this casino many times. It has many exciting games which I enjoy playing. I have lost about $700 US and won about $14,000 US. Payments are sent to my bank within a week. This casino is legit, legal, honest and player friendly.
By Alfred V.
Great casino , great games, great customer service. Have won many times and never had an issue with withdrawal like so many other online casinos!!
By Tamara
Response from All Star Slots· Sep 14, 2026
Thanks for your review, it's much appreciated! It's great to hear you're enjoying all aspects of your time here with us, especially our speedy payouts! We release new games regularly too so be sure to keep an eye out for these.
I created an account because i received an offer for a free spins welcome bonus. To my surprise i actually won which is rare with those offers. The play through amount was insanely high. I can’t remember exact numbers on what the free spins won but i know it was under 300 and the play through was $3800 bets with no bet over $1 counting toward the play through. At that rate it took a good 3 days of consistent playing during all my down time to complete but i completed it. The max cash out was $100 and that’s great i would love to get bonus money but that’s not how it went. I went through the verification process which was, verify my ID my debit card even though i has never made a deposit, and i did that waited a day messaged support with is slow as well. He said i needed to rectify my debit card. So i did and then that mean more waiting so 2 more days goes by and i get the message my account documents were received and verified but now they need a picture of my mail for proof of residence. The mail has to be dated within the past 3 months. I thought to my self, you have my id with my address, my debit card also going to the same address, selfies to verify im me not mail. Against my better judgment i sent it and then once again, waited 2 more days for them to verify that. It came back verified but then i needed to send a minimum of 35 dollars and it had to be a bit coin deposit before the could do my cash out. I looked them up to see they are a black listed online casino and felt dumb for sending all my info. I questioned them about their prices and they removed all the winnings. Personally my experience was horrible. I spent over a week on playing and verification to get nothing in the end but time wasted.
By Bobbi R.
Response from All Star Slots· Sep 15, 2026
We’re sorry to hear you’re unhappy with your experience. As explained during your chat, accounts funded entirely through no-deposit bonuses require an approved deposit before a withdrawal can be processed, as outlined within our terms. Our Casino Hosts remain available 24/7 via Live Chat should you need any further assistance with anything you may need.
This was a great site the first few times. Win ratio was fair. Quick withdrawal after you are verified. But once you withdrawal, it’s over after that. Deposited at least 20 more times after that. And nothing. It’s actually mind-boggling the amount of dead spins and near bonus hits (sweats). It’s like they’re trying to get their withdrawal money back, for real. If you do try it, don’t come back after you withdrawal if you win. I know it’s a casino and you don’t always win, but it’s actually just donating at this point. I just gave it one last deposit and dead in the water as expected. $65 with bonus was about $115. And that’s literally how the last 20 deposits have been. I do $1 - $1.20 spins. Gone in 5 minutes. Way to lose a regular depositor.
By Nick L.
Response from All Star Slots· Sep 15, 2026
It’s great to hear you’ve experienced some wins during your time with us, as well as speedy payouts when you’ve withdrawn. We completely understand the disappointment when recent play hasn’t gone your way. Game outcomes are random and can vary from one session to another, and we’re unable to influence how individual games perform. Our Casino Hosts are available 24/7 if you’d like to discuss your account, available offers, or simply explore some different games on the site. We really appreciate your continued play and hope your future experience is a more enjoyable one.
Just for the record if I could give them 0 stars I would. This is the worst online casino game I have ever played. Everything they offer you for free is a scam. That's the most unorthodox and borderline unethical system I have seen. How they don't tell you that there's a fee to deposit money. Then say we didn't charge you the bank did. I would not be surprised if the two were not tied together some how. I will never use their platform again and I would not recommend this place to my worst enemy.
By James M.
Response from All Star Slots· Sep 15, 2026
We’re sorry to hear you’ve been disappointed with your experience so far. All bonuses come with wagering requirements, which are outlined on our site so players can review the terms before choosing to redeem an offer. These were also explained during your conversation with our team. Our Casino Host offered to remove the Welcome Match and return your balance to your original deposit amount, allowing you to continue playing without the bonus terms attached, but this option was declined. We appreciate that wagering requirements may not suit every player, which is why we aim to make the terms of our offers as clear as possible before they are redeemed. Regarding the deposit fee mentioned, we do not charge players a fee for making deposits. In some circumstances, a player's bank or payment provider may apply its own charges, which are outside of our control. If you believe a charge has been applied incorrectly, our team would be happy to review the transaction with you.
Live agents great, professional, very knowledgeable, friendly
By AlexandAna B.
Response from All Star Slots· Jul 21, 2026
We strive to provide fantastic customer service so it's great to hear that's been your experience! Our dedicated Customer Service Team are available 24/7 to assist with all queries!
Fair play. Cash out took a couple days but they kept contact with me the entire time. There are a games on here I love playing that i can't find anywhere else. I just wish you could add less than 35.00 to be able to play.
By Monica
Response from All Star Slots· Jul 21, 2026
Thank you for your review! It's fantastic to hear you're cashing out and enjoying our speedy payouts! We're always looking for ways to improve and we also keep things exciting by releasing fresh games regularly to add to your favorites!
Easy to use system
By Gregory
Response from All Star Slots· Jul 21, 2026
Thank you for your review and we're glad to hear you're finding it easy to navigate around the site! Should you need assistance at any point, our Customer Service Team are available 24/7.
