I would NEVER recommend this place
I would NEVER recommend this place. First, they take filtered photos of the best condo in the building (I’m assuming) because our condo looked nothing like the photos. It was rundown and in desperate need of a makeover. The A/C didn’t work well so they had an extra unit in the bedroom that was loud and ran nonstop. Downstairs was almost too unbearable to be midday because of the heat. However, the worst part of the trip was when I realized I left my iPad in the condo, and I immediately called the main desk to let them know (~30 min after checking out). JASMINE answered at the front desk and appeared very helpful. She found it, sent me a picture of it to let me know, and agreed to mail it to me after getting my credit card info. I called several times over the next two weeks because my “Find Me” app was showing it never left the office. JASMINE answered every time (when someone actually answered) and kept making excuses as to why it wasn’t delivered yet. I finally had enough of the BS and called the All Seasons Resorts SLC location and spoke to Toby. He sounded horrified, assured me that he would take care of it, but I haven’t heard back from him or anyone else from All Season Resorts, which really highlights the lack of commitment that they have to their guests. It took me 15 days to receive my iPad, and that is only because I had to threaten JASMINE that I would call the Santa Fe police after letting her know that I already spoke to her colleague. The tracking information was immediately sent to me. The best part is that the label was created minutes before it was finally sent to me. It simply proves all of the excuses she gave me before were all complete and utter lies. I have never met someone so incompetent at their job than I did with JASMINE. I’m not clear what their vetting process is when it comes to their employees, but All Seasons Resorts clearly missed the mark with the only two individuals I’ve encountered. It’s very evident to me that All Seasons Resort does not care about their guests and I will never give my money to these businesses.
By Beth J.