Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,401 approved reviews, newest moderated first
Pretty much the most affordable online pharmacy I've found for certain things. I've never had a problem. The autoship discount is great!
By Linz B.
Response from Allivet· Apr 11, 2025
Your review brightened our day! We’re proud to be your Ally in Pet Pharmacy Care. Thank you for choosing Allivet.
Granted they are an option for pets medicine don't forget some are available through Walmart as well as your local pharmacy for many now as of 2025. You have to be super careful and vigilant near the year expiration of the physical prescription to make sure there's no overlap or delay in medication delivery doing it this way. And it's really frustrating when you have to see your pet suffer due to confusion and mix ups so just stay on top of that and all will work out. Otherwise plan on having extra available by the time it's time to renew the medicines so you have enough of an overlap I guess is my suggestion if it's possible with whatever meds your needing VIA mail and by the way don't count on that quick delivery it took 5 days plus to get mine for my pup and it wasn't even the holiday season for mailing... prior to the last couple of mishaps have had good timing and delivery of the necessary meds and in the various different scripts needed so I can't complain
By Cheryl
Response from Allivet· Apr 29, 2025
Thank you for taking the time to share your experience. We’re sorry to hear about the recent challenges—this isn’t the experience we want for you or your pup. We truly appreciate your past trust in us and want to investigate further so we can help prevent these kinds of delays or overlaps in the future. If you're open to it, please reach out with more details so we can review your order and work on streamlining this process. Your feedback is invaluable in helping us improve. 🐾💙
They always work with me, especially when I have to expedite an autoship.
By Linda J.
Response from Allivet· Apr 11, 2025
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support lets us know we’re succeeding in our mission to provide excellent service.
Super Fast shipping best prices around with auto ship.
By Sabrina H.
Response from Allivet· Apr 11, 2025
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
Every thing was fine until this year. Battle trying to get Heartguard, then they send 1 yr supply when my auto ship is for 6 months. They refunded me $26, which was just 1/4 of price. I get 6 months since that’s all i can afford. Will be ordering from Chewy, also, customer service are foreigners and had to call twice to explain that vet was still waiting for them to request. Not sure of exact date of calls to customer service
By Alice A.
Response from Allivet· Apr 29, 2025
Thank you for bringing this to our attention. We're sorry to hear you received a duplicate order. Our team is dedicated to resolving issues promptly. Please reach out to us via phone, so we can work to address the problem.
We have been using Allivet for years! They are beyond reliable and their customer service rivals that of the Ritz Carlton. Can't go wrong with Allivet!
By Runner G.
Response from Allivet· Apr 11, 2025
Wow! Your kind words truly make us feel like we're fulfilling our mission as your Ally in Pet Pharmacy Care. Thank you for sharing your positive experience with us, and we look forward to serving you again in the future.
Great customer service and great prices compared to vet prices.
By Maggie S.
Response from Allivet· Apr 11, 2025
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.
the agents are always very polite and helpful to me every time i need to talk to them about my orders
By ALYENE Y.
Response from Allivet· Apr 11, 2025
Wow! We're honored to be your Ally in Pet Pharmacy Care. Thank you for choosing Allivet.
