Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,401 approved reviews, newest moderated first
My 1st time ordering an Rx. Customer service was very helpful getting the script from my vet.
By laura
Response from Allivet· Nov 6, 2025
Thank you for your fantastic review! We're thrilled to be your trusted Ally in Pet Pharmacy Care and look forward to continuing as your pet pharmacy of choice for many years.
Your prices are too high. I compared a few medications my dog takes and you were higher.
By customer
Response from Allivet· Nov 11, 2025
Your feedback is important to us, but we need more details to assist you. Please reach out via phone, email, or chat so we can locate your account and see if we can price match your order. We're here to help.
All good. Great to have all meds delivered to house
By Janet
Response from Allivet· Nov 6, 2025
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to us. We look forward to serving you both again soon!
My great experience was with customer care team. I unfortunately had to cancel a prescription for my dogs after an unforseen problem. I contacted the customer service and in an extremely timely manner my prescription was canceled without a single hitch! The service provided could not have been more too notch!! Thank you!! Julie
By Julie G.
Response from Allivet· Nov 6, 2025
Your positive feedback means the world to us! Thank you for taking the time to share your experience.
Great customer service. Fast and efficient handling.
By CMaddox
Response from Allivet· Nov 6, 2025
We’re glad to hear about your experience! As your Ally in Pet Pharmacy Care, we're dedicated to providing excellent service. Thanks for choosing Allivet.
My first auto order was for 6 pk.flea killer for cats. I only received a 3 pack. I reported it to Allivet and they sent me the correct 6 pk and told me to keep the 3 pack.
By Albert
Response from Allivet· Nov 6, 2025
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support means a lot to us.
Fast, responsive customer service.
By Marc
Response from Allivet· Nov 6, 2025
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
I will be using Allivet for all of my pet prescriptions. They have every medication I needed even some that have been more difficult to find. Their prices are competitive with any other online services. I appreciate that my animal’s medication was sent out very quickly, as time is of the essence when dealing with medication. Lastly, customer service was incredibly helpful, kind, and pain free. I had to contact them to cancel an autoshop error (the error being on my part because I had forgotten about it) and they took great care of the situation. Thankful to know of a reliable pet source for all of my animal’s medical needs!
By Lydia P.
Response from Allivet· Nov 6, 2025
Your review made our day! We're proud to be your Ally in Pet Pharmacy Care. Thanks for trusting us with your pet's medication needs.
