Customer service is excellent
Customer service is excellent. Product on auto ship was cancelled but shipped early so received the day after cancellation. Refund received and kept item.
By Kathleen OConnor M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,401 approved reviews, newest moderated first
Customer service is excellent. Product on auto ship was cancelled but shipped early so received the day after cancellation. Refund received and kept item.
By Kathleen OConnor M.
Just love this company. It made my life so much easier. Thank you, guys!!
By Tatyana S.
This is my first order so far very smooth transaction
By Kevin H.
I've been using Allivet for years. Never had any issues!! Meds always come in on time and I love that I get reward points each time I order!
By Amy S.
Fast delivery and the most inexpensive website I’ve tried.
By Bitchin' in the K.
Have been ordering my dog's meds from here for years and have received excellent service--good price and fast delivery
By Sharon D.
I have had a perfect experience with Allivet... They send the prescription to my vet and I was able to get the prescription much less expensive and lasted longer. I am grateful.
By Sarah B.
I have only had great experiences with Allivet. One time, I made an error and shipped to the wrong address. Allivet went above and beyond and fixed it at their expense (when it was my error). I'm loyal and never go elsewhere. Thank you
By Rachel J.