5 STARS
Smooth Transaction from beginning to end!!!
By Rmala
Response from Allivet· Jul 23, 2024
Your kind words are appreciated! As your Ally in Pet Pharmacy Care, we're here to support you as you take steps to maintain your pet’s health.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,401 approved reviews, newest moderated first
Smooth Transaction from beginning to end!!!
By Rmala
Response from Allivet· Jul 23, 2024
Your kind words are appreciated! As your Ally in Pet Pharmacy Care, we're here to support you as you take steps to maintain your pet’s health.
Allivet’s reps (the last one’s name being Imranie), lied to me during 3 separate phone calls. I’ve rescued a very sick dog who needed a dewormer. I was told on Friday the order had been shipped when, in actuality, the pkg was sitting in the warehouse. I asked for the order to be cancelled in an effort to reorder the same meds but with overnight delivery. Couldn’t do that either I was told. Still no meds & Imranie did nothing to resolve the problem. Wake-up Ujjwal Dhoot, you’re losing business.
By Donna P.
Response from Allivet· Jul 23, 2024
We appreciate your feedback and apologize for the issues you've experienced. However, we're unable to identify your account based solely on the information provided in the review. To assist you further, please contact us via phone, email, or chat with additional details. We're here to help and look forward to resolving this matter for you.
You always get my med for my dog out on time
By customer
Response from Allivet· Jul 23, 2024
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us.
your online ordering is easy use and your response time is quick and the item comes in the mail promptly.
By PG
Response from Allivet· Jul 23, 2024
Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support lets us know we’re succeeding in our mission to provide excellent service.
Great customer service.
By AM
Response from Allivet· Jul 23, 2024
We're delighted to hear that you enjoyed our customer service!
Love the auto shipping. This way I remember every month to give my golden her medicine.
By Joanne M H.
Response from Allivet· Jul 18, 2024
We're delighted to hear that you enjoyed the autoship! Thank you for your kind review.
Great service and very helpful advice. I will continue to use them for my pet's meds.
By Jane S.
Response from Allivet· Jul 18, 2024
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot, and we look forward to serving you again soon.
Our experience was mediocre at best. My vet repeatedly tried to respond to the prescription check and it took me calling before their response was linked to my order. This took a week, then it took another 2 days before my order was ready. In all, it took 2 weeks from when I ordered to finally receiving my pets medication.
By Amy J.
Response from Allivet· Jul 23, 2024
We appreciate your feedback and are sorry to hear about your experience. We're here to help resolve any issues you may be facing. Would you mind sending us an email or chatting with us? Providing us with more details will help us locate your account and address the matter effectively. Thank you for your cooperation.