All Florida Safety InstituteReviews of allfloridasafetyinstitute.com

A couple of months ago I paid $1,650 for 24 lessons, which were supposed to be 1.5 hour in length. The first lesson was supposed to be the following Friday and I was assured that somebody was going to contact me to schedule the exact time. Of course, that didn't happen. After MULTIPLE attempts to get a hold on somebody and emailing the lady which took my CC payment over the phone, I decided to email her once again asking for cancellation and refund. She was SO KIND to answer my email sending some made up schedule of 2-hour in length lessons. I explained once again that my teenage daughter can't drive for 2 hours straight and that lady KINDLY suggested to help me reschedule. Since then I have emailed her MULTIPLE times, no response;) These company is a well thought SCAM, that is made to look legit. I have filed a dispute with my CC company and got my money refunded. Disgusting experience and waste of time!!!

We purchased the 24 hour package of lessons package back on July 8th, 2022 for just under $1,500. Since that time my son has received a total of three two-hour lessons. His last two appointments the instructor ghosted him. And now it appears the Tampa office may be closed. No notification of any kind from the company. Repeated phone calls go unanswered and an email to their scheduling department is also unanswered. In researching the company I see the owner, Mark Allen, submitted a petition for chapter 11 bankruptcy on September 22nd, 2022 in response to a law suit that appears to be labor practices related. They have numerous complaints with the Better Business Bureau, who recently suspended their account. I’m guessing we are now out over $1,000 in lessons that will never happen. I’m furious. If they fail to provide the services for which they have been paid, I will be anxiously awaiting the results of the bankruptcy. Should they continue in business on the other side everyone who has lost money should ensure they do not continue doing business without full public awareness of their practices. Might be worth investigating the other business ventures Mark Allen owns.

I would put zero stars if I could. Terrible customer service. Took our money and haven’t shown up for any lessons. Cancels 3 in a row! I try to call and no one ever calls back. It takes forever for them to answer when you do wait and then you get disconnected. Awful. We will be suing to get our money back. Go somewhere else.

Paid for driving lessons for my daughter, but have not been able.tp contact the company to schedule lessons. Tried to reach them numerous times through all contact methods offered, but they do not answer or respond. Last attempt to contact them was to get a refund, but once again, no such luck. I filed a dispute with my credit card for service not received.

Jim was a great driving instructor and gave my son the confidence he needed. Jim very professional, patient and knowledgeable. We really appreciate you!

Do not under any circumstances use this company before calling to check their lesson availability. Signed up online for lessons on May 24th, 2022. Despite advertising that I would be contacted in 3 to 4 days to schedule - we were contacted over a week later. Then, we find out that the next available lesson is 5 to 6 weeks out. Decided to cancel all lessons, since we needed to get our driver licensed in early summer. Now, I'm being told that I'm not eligible for a refund due to their blanket 'No Refund Policy'. Spoke with an additional 'manager(?)' and she was rude and literally yelled at me and spoke over me. Do what I didn't do: Read the BBB reviews. Read the Facebook reviews. Read the Trustpilot reviews. Then, you might not be out $715 like I am. Now, I'm going through my credit card company to hopefully get a refund. This school operates in many locations throughout Florida - but everything seems to go through a central processing call center. I'm leaving this review on every page that I can.

Total SCAM! You cant reach anyone, you cant book lessons.. STAY AWAY!

I received an unreasonable schedule of 3 hours of lessons across 5 sessions all in the same day. I didn't ask for or approve this schedule, and they wouldn't let me cancel it ahead of time when I emailed about it. Then on the day of the lessons, their instructors called to cancel all 5 sessions, but they charged me for the late cancelation for a total of $200 in fees