Allergy TestReviews of allergytest.co

Customer service was very kind and very helpful. Alex was able to quickly help me with my inconvenience and was very nice throughout the process.

I had a technical problem but it was resolved very quickly through Chat. Now just need to cut some hair and send them in!

I’ve done several tests with this company and they do a great job. Results are really helpful and the customer service is great every time!

***Update efter svar Jeg skrev i livechat første gang d. 5. maj. Det passer ikke, at jeg har fået svar d. 26. maj og ikke vendt tilbage. Desuden er der heller ikk noget, jeg skal vende tilbage med, selv hvis det passede, da alle oplysninger de skulle bruge, allerede var givet. Jeg fik refunderet beløbet, dagen efter min dårlige anmeldelse, samt en undskyldning for ikke at have modtaget svar. Det ser ikke ud til, at de taler sammen i firmaet :) *** Jeg bestilte en test til min søn, men finder så ud af 5 minutter efter, at testen ikke kan udføres på børn under 6 år. Jeg skriver så med det samme til dem via livechat, i håb om at kunne nå at annullere min ordre. Jeg bliver henvist til at søge om refund. Det gør jeg så, og 1 uge efter har jeg stadig intet svar fået. Jeg skriver igen i livechat, og bliver bedt om at sende en follow-up mail. Intet svar. TRE follow-up mails og 1 måned senere skriver jeg igen til livechat, hvor jeg får af vide, at en “senior” vil kontakte mig indenfor 24-48 timer - hører stadig intet. Planen var at vende tilbage, når min søn blev gammel nok, men det er helt umuligt, at jeg nogensinde skal købe noget herfra igen!!

Facebook messenger with the business is quick. They send what's needed immediately and try their best ot help me. Phone calls or emails is pretty much no response.

I appreciated speaking with Sam, one of the customer care reps, when it seemed my results for my sensitivity test were delayed. After 5 weeks, I went to the site. Evidently there was some glitch in sending them to my email (this should have been addressed with a request for receipt when they sent the results to avoid the delay), so he pasted the pdf into the chat window and I was able to download from there. Very helpful. And this is my second experience with the Allergy Test; both have been very positive and the results quite enlightening and helpful.

This is insane! Dont believe anything they comment! They said i ordered it in January, i ordered it in May. They said they responded to my emails, they did not (yes i even checked my spam folder every day). They said their records show i sent in my samples, when i never did. I TRIED cancelling the order the same day i made it. They are liars. This is a scam.

Customer service is a 5 star. Polite and quick to answer questions. However the service itself leaves much to be desired. If you are just looking for a baseline test result and in no hurry, well this may be ok. If you are looking for a reasonably quick result, this is not it. I mailed my sample priority mail which took 3 days to be delivered. Then it goes to the UK, which can take another 15 or so days, and once they get it you are talking another week or more to get the results.