Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Didn't realise I had to download the testing kit to be sent off, my fault, but Angel was more than helpful guiding me through the process.
By paul R.
Response from Allergy Test· Jul 3, 2024
Thank you for the excellent review! We’re so pleased that you had a positive experience. Our team strives to provide the best service possible, and your feedback means a lot to us. We hope to see you again soon! Brian Allergy Test
Classy was great, found what I needed and delivered 👍
By suzienstevehotmail.com
Response from Allergy Test· Jul 3, 2024
Thank you for the 5-star review! We are delighted to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we’re glad to have met your expectations. Looking forward to serving you again! Brian Allergy Test
I never received it... and they still have my money! I'm very angry...
By Caroline F.
Response from Allergy Test· Jun 24, 2024
Hi, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response. Brian Allergy Test
Cameron! one of the product experts was very understanding and helped me with exactly what i needed 10/10 job and so far the best customer service I've had with them keep up the great work and thanks again for helping me out
By Joseph S.
Response from Allergy Test· Jul 3, 2024
We appreciate your fantastic feedback! It’s great to know that our team provided you with excellent service. Thank you for your support, and we hope to welcome you back soon. Brian Allergy Test
Great customer service by Angel. Resolved my issue very promptly. Thank you.
By Elissam
Response from Allergy Test· Jul 3, 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with us. Your kind words motivate us to keep delivering exceptional service. We look forward to serving you again in the future! Brian Allergy Test
Blake was very helpful in answering my questions today.
By Jas
Response from Allergy Test· Jul 3, 2024
Thank you for sharing your positive experience! We’re delighted to hear that Blake was able to assist you effectively. We’ll make sure to recognise Blake for their excellent service. Thank you for choosing us! Brian Allergy Test
Cameron was a great help via the online chat when I accidentally ordered 2 kits!!
By Tara
Response from Allergy Test· Jul 3, 2024
We appreciate your kind review! It’s great to know that Cameron provided you with the help you needed. We’re proud of our team and their commitment to excellent service. Thank you for your feedback! Brian Allergy Test
I received prompt assistance from Cameron to help me order my kit. thank you
By Leigh H.
Response from Allergy Test· Jul 3, 2024
Thank you for your fantastic review! We’re so glad to hear that Cameron was able to help you solve your problems. We value your feedback and look forward to serving you again in the future. Brian Allergy Test
