Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Allergy Test (allergytest.co) has 779 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
779 approved reviews, newest moderated first
Great customer service provided by Shawn. Solved my query promptly, I would highly recommend this company.
By Kai C.
Response from Allergy Test· Jan 7, 2025
Thank you for your positive feedback! We’re thrilled to hear that Shawn was able to assist you promptly and effectively. Your recommendation means a lot to us! If you need any further help, don’t hesitate to reach out to our 24/7 livechat team. Best regards, Usman Allergy Test
My 1st test got rejected as not enough blood provided however the sent me another kit for free and extra lances and 2nd test was accepted. Very detailed results and Lucie was very good in dealing with my follow up questions - Highly recommended!
By Mike
Response from Allergy Test· Jan 7, 2025
Thank you so much for your review! We’re glad to hear that your second test was successfully completed and that Lucie was able to assist you with your follow-up questions. We appreciate your patience and are happy you found the results detailed and useful. If you have any more questions or need further assistance, feel free to reach out to our 24/7 livechat team! Best regards, Usman Allergy Test
Casey was able to answer all my queries.
By DG
Response from Allergy Test· Jan 7, 2025
Thank you for your review! We’re glad to hear that Casey was able to assist you and answer all your queries. If you need further assistance, feel free to contact our 24/7 livechat team. Best regards, Usman Allergy Test
I ordered and did the test back at the beginning of November. Here it is the 1st of January and Still waiting for results. Obviously is very expensive scam. Never again and don’t get caught like I have been.
By Mandy J.
Response from Allergy Test· Jan 2, 2025
Hi Mandy, Thank you for sharing your feedback, and we truly apologise for the frustration you’ve experienced. According to our records, your results were sent on November 17th, and it’s possible they may have ended up in your junk or spam folder. To resolve this, I will resend your results to you right away. Please check your inbox, and if you still don’t see them, don’t hesitate to reach out to us directly for further assistance. We understand your concerns and want to ensure you have a positive experience. Thank you for your patience, and we’re here to help make this right for you. Best Regards, Usman Allergy Test
Great customer service from Shawn. Very helpful and informative. Thank you ☺️
By Jennine
Response from Allergy Test· Jan 7, 2025
Thank you for your review! We’re glad to hear that Shawn provided you with helpful and informative service. If you have any further questions, don’t hesitate to reach out to our 24/7 livechat team. Best regards, Usman Allergy Test
Cameron was great. He took care of what I needed quickly.
By D.R.
Response from Allergy Test· Jan 7, 2025
Thank you for your review! We’re glad to hear that Cameron was able to assist you quickly and effectively. If you ever need further help, feel free to reach out to our 24/7 livechat team anytime. Best regards, Usman Allergy Test
7 weeks to get results, 2 live chats trying to find/get results, still can’t log into account. Paid priority but that’s just a waste of money.
By Cathy
Response from Allergy Test· Jan 2, 2025
Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating this must be, and we truly regret that your results have been delayed. It’s clear that we’ve fallen short in delivering the service you expected, and we’re committed to resolving this for you. I encourage you to reach out to our 24/7 Livechat team again or contact us directly, and we will prioritise resolving your account login issue and ensuring you receive your results without further delay. We value your feedback and appreciate your patience as we work to address these issues promptly. Best Regards, Usman Allergy Test
Good online support! Avery was really helpful!
By Kasper h H.
Response from Allergy Test· Jan 7, 2025
Thank you for your feedback! We’re so glad to hear that Avery was able to assist you effectively. If you need any further help, feel free to reach out to our 24/7 live chat team anytime. Best regards, Usman Allergy Test
