Worst experience unbelievable
No email, no tracking, no delivery received and no reply for 3 weeks now. Seriously I have never experienced this before with a company. Do not buy
By Anthony T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
137 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AllCars created a way to buy a car 100% online that is easy, fair, and designed for peace of mind.
allcars.com (allcars.com) has 137 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
137 approved reviews, newest moderated first
No email, no tracking, no delivery received and no reply for 3 weeks now. Seriously I have never experienced this before with a company. Do not buy
By Anthony T.
This company originally offered one product price and sincerely knocked down the price for a phantom sound. Mind you I ve never had an issue with this vehicle and have it serviced professionally. The service lady ariana hung up on me when I called her out for the phony qoute. Dont work with these people. They are a scam.
By Jessica F.
This website misleads users into believing they will be able to list their cars online - they are only giving their information to funnel you to dealerships for a bull---- undervalue offer.
By Brandon V.
DO NOT WASTE YOUR MONEY!!! This product does not work! No instructions, you have to You Tube I show to. Tips do not fit in pens. Doesn’t cover the smallest thinnest of scratches. No customers service and no refunds. WALK AWAT!!!
By Cyndi Q.
I have contacted these guys at least 6/7 times by the only means possible. Web page submission. I have also emailed various e mail addresses but still nothing. Yodel delivered to the wrong address. They say I have to speak to the retailer. The retailer is not communicating. Very poor coming to ignore the client. All I want is a refund for the product I did not receive or the product delivering. Please contact me to resolve this issue. Chris UK
By chris B.
The pen came with no instructions for use, no warnings, and no return information. After using on scratches made by tree limbs, my paint started to bubble, pop, and finally peel. After This is the worst purchase I have made online. PLEASE DO NOT BUY! IF YOU BUY AND HAVE NOT USED, EASE DO NOT USE!! If anyone actually receives a response from them, please let us know.
By Kristen Ringle C.
Response from allcars.com· Apr 2, 2026
This customer is confusing us with another company with a similar name. We are allcars.com and we DO NOT sell pens. The Chinese company they are confusing us with is allcarsfix.com. We requested that this customer remove this erroneous review and they declined our request.
After using the pen i have come to two conclusions Firstly the product must be faulty Or secondly the product doesn’t work as described
By Cris N.
The scratch remover pen arrived with no nib so useless. I have repeatedly sent messages to have a replacement or better still a refund and have received no response whatsoever. Absolutely no customer service!! My negative reviews will continue as long as I am ignored
By Jill G.