Quality goods but disappointing…
Quality goods but disappointing experience. My order was only partially fulfilled. Their inventory wasn't up to date so I didn't receive one of my items. I understand that happens. But I was never notified. I just received an incomplete order. I had to message them to let them know waiting days in between to request a refund for the item I paid for, and they didn't have. I would buy their stuff in a retail space but won't order online again.
By Al R.
Response from Alex Crane· Jul 13, 2026
Hi Al, I'm so sorry about this! We will make this right for you — please reach out to [email protected], or provide an email and I'll ensure we get you set up.