Excellent
Excellent – no reservations, I would recommend this company to anyone.
By Cathie
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
577 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alexander + Roberts provides upscale international travel offering small group, private touring & custom travel worldwide. Over one million travelers have enjoyed our innovative programs!
Alexander + Roberts (alexanderroberts.com) has 577 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
577 approved reviews, newest moderated first
Excellent – no reservations, I would recommend this company to anyone.
By Cathie
Excellent company
By Carol M.
I've taken over a half dozen tours with Alexander and Roberts and have never been disappointed. They're an extremely professional organization that offers unique experiences you don't get with other tour companies.
By Chuck F.
It was a wonderful trip except for the start. The itinerary showed an early morning start which caused us to arrive a day early and book an extra night at the hotel. When we arrived, the tour actually started in the afternoon and the extra night was not needed. Our guide did a great job of introducing us to Moroccan culture. The night in the desert and camel ride was a fabulous experience. The food was inconsistent, sometimes outstanding and sometimes average, We sometimes spent too much time in the restaurant. Rick’s cafe in Casablanca was great. The riads were beautiful any only one hotel was poor.
By L. H.
Simply the best, from concierge service, personalized documents to travel service reps to the high-quality tours and tour leaders, it's like a family taking care of you, you get to know everyone and they whatever you need, they take care of. No ridiculous name tags, you are treated like an adult! Top-notch guides, always fun and helpful. I just wish there were more options for longer tours, because I don't want them to end.
By Beth B.
Everything was GREAT! The guide was great! The itinerary was great! The accommodations were great!
By Judith Barbara S.
Their concierge service is fantastic. I have booked 3 separate trips to Asia (Thailand, Japan, China) with A&R and had an amazing time! Highly recommend.
By Ariane I.
Poor time management at beginning and end of tour. Basically 2 lost days. Also had fairly major problem with the guide, who had real attitude and at one point endangered the safety of his group.
By Douglas A.