Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
577 reviews
Alexander + RobertsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alexander + Roberts provides upscale international travel offering small group, private touring & custom travel worldwide. Over one million travelers have enjoyed our innovative programs!
Alexander + Roberts (alexanderroberts.com) has 577 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
577 approved reviews, newest moderated first
This was our second trip to Africa with Alexander & Roberts. The itinerary, the Wilderness Camps, the guides, the in country flights were all superb. The safari experience in each country was amazing and most memorable. .
By Jane S.
Itinerary was well planned. Guide was terrific, met everyone’s needs. Hotels were very comfortable and in great location. Food was delicious. Well priced for all that we did. 5th tour with A&R and never disappointed.
By R&J
Experienced guide. China is overwhelming in itself but a dedicated guide makes it extraordinary.
By Patricia J.
Alexander+Roberts has the art of traveling down to a science. Everything from their packet of information that they send you to review and be familiar with about the place you are planning on traveling to before your trip to the great service you receive from the staff connected to Alexander+Roberts (staff at the headquarters in NH, tour guide, bus drivers, etc.). I can't say enough about how wonderful our tour guide was. She sets the bar for tour guide excellence. The hotels were first class on every level-very clean, comfortable, located in great locations, great amenities, safe, with helpful hotel staff and a wonderful breakfast every morning. The places we visited were amazing. I have traveled with other tour companies internationally in the past. However, my husband and I decided to try Alexander+Roberts for our trip to Japan because of the reviews I read along with what was included in their trip versus other travel companies. Let's just say my husband and I were NOT disappointed. I would definitely travel with this wonderful tour company again. I would recommend Alexander+Roberts to family and friends wishing to travel with a tour company. In fact, I did recommend them to my travel agent at AAA.
By Jill D.
Great. Everything was perfection.
By Antoinette A.
All arrangements were flawless. Recommended hotels and tours were wonderful.
By John A.
Great guide and excellent accommodations!
By Gary M.
My husband & I booked a 10 day trip in Turkey, and it was an absolutely terrific experience. The itinerary was exactly what we wanted to see, but the magic was in their local team. Our tour guide was a Turkey native, and knowledgeable in all aspects of the country: historically, geographically, politically, economically, as well as the major religions and religious history. He was personable and friendly, and read our small group of 12 just right - e.g. when we were tired; when we could push on. At the end of our trip, my husband took ill with pneumonia. The luxury resort that A&R had us booked with had a nurse on staff, who examined him and summoned a local doctor who happened to be at the hotel seeing another guest. My husband was taken to the nearest hospital and admitted for what turned out to be 6 days. Meanwhile, the local A&R team booked me into a lovely and close-by hotel, who took care of all my needs. When it was time to check out, the local A&R team got us a car & driver to take us to the airport. They even delivered some luggage I had left at the hotel in Istanbul, in anticipation of staying there one last night before going back to the U.S. While my husband was recuperating in the Turkish hospital, the A&R operations manager in the U.S. reached out to me to make sure that we were getting everything we needed. And we were! We are so very happy with A&R, and highly recommend them as a travel partner. ⭐️⭐️⭐️⭐️⭐️
By Mary Ann R.
