Had alot of issue w the baby link and…
Had alot of issue w the baby link and pivots. Broke 2 baby links in 2 months. The rear triangle was constantly loose. The bike was great for about a year. Just sold it.
By Joel S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
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Custom, Fabricator-Direct Bikes from Golden, CO.
Alchemy Bikes (alchemybikes.com) has 171 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Had alot of issue w the baby link and pivots. Broke 2 baby links in 2 months. The rear triangle was constantly loose. The bike was great for about a year. Just sold it.
By Joel S.
Customer service is lacking....entitled attitude toward legit questions.....at the end of the day the products are nothing special...frames and bike components are produced in China...their job it simply to ship and make it easy for the customer to buy and they suck at that. Going to go back to Yeti.....they get customer service and are on you like a spider monkey when you need help.
By Peter B.
I feel bad leaving this bad of a review because I do think this is a decent bike company. However, changing bearings and linkage every year on the Arktos should not be a thing. We spent way to much money for parts to fail so quick. The real review is from the bike shop who couldn’t believe this bike was so difficult to service and that the wear was so bad for the linkage and bearings. I never had this issue on my last three Santa Cruz bikes.
By Ben
Took way too long to build, then had to be sent back twice for drilling of ports. The upside today 4/25/23 was my first ride with my new and it fits me perfect. I cannot wait for the assault on Mt Michell May 22, at the age 72!!!
By David H Hurt J.