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The Alchemy Arktos is the best bike I've ever ridden, and Alchemy's customer service is second to none. No notes!
By Porter S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
171 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom, Fabricator-Direct Bikes from Golden, CO.
Alchemy Bikes (alchemybikes.com) has 171 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 152 reviews with 5 stars · Clear filters
The Alchemy Arktos is the best bike I've ever ridden, and Alchemy's customer service is second to none. No notes!
By Porter S.
The bike has been great! Well built. If I could order the same specs again I would. An amazing bike for the money. Have been using it for training for mountain bike XC season. Did first gravel race last weekend and bike performed flawlessly
By Heith C.
Great customer service, they went above and beyond with getting exactly what I was hoping for.
By Aaron B.
The Ordering was painless and the Bike came on time. Exactly what the said. Simple to put together, The paint is amazing, the the bike is exactly as the they listed. No BS!!!. The customer service was right on point and available when ever I needed them. With a real pro person. Will recommend 100% Thanks Guys
By Joseph J F.
Alchemy is awesome! Super responsive customer service, and even better bikes!
By Jo
Great bike and customer service. It came assembled perfectly to suit my weight and height.
By Jon C.
Love my ride great bike
By Gregory E.
My Arktos 140 arrived ready to ride. I just put the handlebars on, put Stans in the tires, and slapped on some pedals. Tubeless sealants comes in the box, so all you need is a dab of assembly grees for the pedal threads. Bike has been incredible. Arrived as ordered without any issues.
By Jeffery F.