Alcatraz was everything I thought it…
Alcatraz was everything I thought it would be.
By Jim K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alcatrazislandguide.com is an independent ticket booking service helping visitors plan and secure their Alcatraz Island experience in San Francisco. We specialise in sourcing ferry and tour tickets — including Day Tours, Night Tours, and Behind the Scenes Tours — making the booking process simple, fast, and hassle-free.
Alcatraz Island Guide (alcatrazislandguide.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
127 approved reviews, newest moderated first
Alcatraz was everything I thought it would be.
By Jim K.
Every thing was perfectly preserved The audio tour was very educational. They had great views from the island of the Golden Gate Bridge.
By Sheila M.
It was so helpful to have a tram for my elderly parents. The gentleman that brought us down was so kind. Everyone was very helpful. However, my son just got a job and couldn’t come to CA with us so we could not get a refund for his ticket. That was the only issue we had.
By Julie
Honestly was underwhelming. Very cool to see it, go through the tour, and hear the history of the jail itself. But having no access to the island and really nothing to explore after the tour was disappointing. Would have also liked some history and stories of the military operations on the island, the workers/wardens while it was a prison, etc.
By Jarek S.
The guide and tour was amazing thank you
By Gerald F.
It’s clean the island well organized and the staff are very friendly, and knowledge of the history
By Sylvia
A cool educational experience
By Aliyah F.
We took the 7:05pm tour. By the time we got there they had already closed many sections of Alcatraz and there were no longer providing audio tours. What is the point of organizing a tour at that time that has such a limited experience? We felt taken advantage of.
By Roberto