Worst website ever
Worst website ever! What has happened to this company?
By Nancy W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
150 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Albertsons Companies LLC is an American grocery company founded and headquartered in Boise, Idaho.
Albertsons (albertsons.com) has 150 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
150 approved reviews, newest moderated first
Worst website ever! What has happened to this company?
By Nancy W.
My favorite food store in the whole entire world. They have the best products and everything is always on stock.
By Demi J.
This store is the absolute WORST at deliveries. Customer service is NON-EXISTENT, unresponsive and unapologetic when they screw up an order and they screw up orders CONSTANTLY. Drive Up & Go manager needs to be replaced. Cancelling my Fresh Pass subscription after 5 orders that were incomplete, not delivered and cancelled without notice. HORRIBLE.
By Louisiana L.
Paid $70 for about 30 rolls of paper towels and only recieved one.
By Adam W.
The staff is wonderful! However, the computer misses a lot of the specials. I have to check the receipt and then get in line at customer service for a refund. I didn't know the cyber deal had to be purchased online. I am going to start shopping at the spence in Morro Bay
By Customer
Not the best store but it worked for a quick stop
By Trip F.
The older Mexican gal was rude! Completely rude! Rolled her eyes when asked to help me... Will not be back to this location!
By Shandy
For some reason my pharmacy link on the Albertson's app was not working. It would not let me sign in. I could not see my prescriptions. I called customer service for some help, I used the number listed in the app. I reached some one in India. It took a lot of repeating myself before she started to understand my issue. She kept telling me to call the pharmacy and I kept telling her that they can't help you with the app, of course. Then I starting hearing loud music and I could not hear her well. She is doing customer service from her home, as is often the case. I asked her if she could please transfer me to someone in the US and she said she could not. Very disappointed with Albertsons/Safeway! Give these jobs to people in the US please!
By Cindy