Helpful
Helpful; easy to work with
By Ranelle T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At AlaskaCruises.com, we are your Alaska experts. We will help you plan your cruise vacation of a lifetime. Book Your Cruise Online or call our Alaska cruise experts at 1-800-201-6937
AlaskaCruises.com (alaskacruises.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
Helpful; easy to work with
By Ranelle T.
The customer service people were very helpful and honest. I didn’t feel like they were trying to sell me something more than I wanted!
By Stacy M.
We are repeat clients of Maggie! She made certain our first experience with Holland America several years ago was the best, and we were delighted that she was able to help us again. (I kept her extension number!) Maggie is very patient and extremely knowledgable about the ships, sites, and experiences that make for a wonderful trip. Thanks, Maggie!
By Lee H.
Great prices! Easy booking!
By Ralph J.
everyone has been so helpful.
By Lynne H.
Great customer service, Ian has been very helpful! Great cruise price & package.
By Linda K.
I had a very good visit with you yesterday and the help from Andrea was top rate. I appreciate all the help she and Holland America gave me. I feel better about the reservations and the information received on the trip. Thanks for all the help. Sorry for the bad review.
By Martha A.
Response from AlaskaCruises.com· Jan 31, 2019
Thank you, Ms. Allison, for taking the time to write a review. We appreciate your feedback, and we sincerely apologize that the level of service you have received is not up to our high standards. A member of our team will reach out to you shortly to clarify any concerns you might have, and we thank you for your business. Sincerely, The iCruise Team
My travel representative, Janice, was very pleasant and easy to work with. The process was very easy. We are looking forward to our Alaskan cruise!
By Karan R.