fast service
fast service, friendly help
By Terresa
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At AlaskaCruises.com, we are your Alaska experts. We will help you plan your cruise vacation of a lifetime. Book Your Cruise Online or call our Alaska cruise experts at 1-800-201-6937
AlaskaCruises.com (alaskacruises.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
fast service, friendly help
By Terresa
After your initial purchase, the follow up service leaves much to be desired
By JL
Response from AlaskaCruises.com· Nov 14, 2019
Hello and thank you for your feedback. Your cruise specialist has sent you an email, as well as a copy of your confirmation. Please do not hesitate to reach out to her should you require further assistance.
Our representative, Liz, has been very helpful. She has answered all of our questions. She is knowledgable about the Alaskan cruises as she has done eleven. My only request would be a more thorough itenerary. We want to fill every port with excursions and fun, but being new to cruising we don't really know what to expect. A simple statement saying how many free hours in each port would help. We are very much looking forward to our 14 day land and sea cruise!
By Judith G.
We booked our cruise over the phone because we had many questions, though wewere looking at the information on the website as we talked. The agent was very helpful and answered our questions tour satisfaction.
By James P.
Great advise and research to get us the best trip possible!
By Judith L.
Maggie was excellent. Helped us on her days off and very knowledgeable.
By Marian M.
Recently booked our Holland America Cruise with Maggie. She has been great to work with. Can't wait for May
By Denise G.
I use Icruise to book my cruises. My travelagent is mrs. Danielle Walker. I am happy with the service. Iris Orman
By Iris