Always reliable!
Always reliable!
By Adam M.
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
Always reliable!
By Adam M.
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Fine pricing, good service
By Douglas S.
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great system. No problems. Great service
By HAROLD & ROSALYN T.
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I love the service works just like the service I paid $20 a month for. Good customer service.
By CARLA L.
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Fantastic company, employees, and support!
By BILLIE H.
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I keep losing connection with the alarm due to poor wireless in my area. I get constant emails and calls regarding the lack of communication. The system is of NO value to me like this. It is also no intuitive. I cannot get beeping noises to stop. I am extremely unhappy. I was sold a bill of goods
By RANDI-JEAN B.
Response from Alarm Relay· May 24, 2018
Randi-Jean, We are so sorry to hear that you've had a frustrating experience. Someone from the team will be contacting you very soon to make sure we can work out a solution!
So far so good experience with company great price good service thanks
By Tropical T.
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
If you own your alarm system, I don't know why you would use any other alarm monitoring company. From day one, the customer service at Alarm Relay has been excellent. The monitoring has been superb. Everytime we have triggered the alarm accidentally, they call within 30 seconds. Plus their tech support is very knowledgeable. I recommend Alarm Relay to anyone who asks.
By Vincent
Response from Alarm Relay· May 24, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!