Easy to work with to set up an account
Easy to work with to set up an account. Competitive pricing.
By Tom
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
Easy to work with to set up an account. Competitive pricing.
By Tom
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Every time I have dealt with anyone at Alarm Relay it has been a very pleasant experience. This has not been true with other alarm companies I have used.
By TOM P.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Your service has been OK but I did not like being charged for technical service when a sensor went bad.
By Randy F.
Response from Alarm Relay· May 25, 2018
Hey Randy! Thanks for reaching out with your feedback. We really appreciate it as it helps us to provide a better experience for you. I'm sorry about your experience on the technical service side. Please give us the opportunity to make it right. Contact our director [email protected], and he will take care of you.
Great value and service. Helpful setup and troubleshooting assistance. Quick response to alarms.
By Ely
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Awesome customer service never a problem,easy programming with the tec’s help
By Lazo P.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
-Great value. Everyone I have talked to has been top rate. The people calling are always professional. The tech support is excellent.
By KEN P.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
When ever we have called with a question or concern, we have been happy with the results.
By Annette G.
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
easy to work with when testing, fast reaction to alarms, very high value regarding service to cost
By Don
Response from Alarm Relay· May 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!