Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
Alarm RelaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
I have used a number of monitoring companies and I find Alarm Relay as one of the best I've used.....chris
By CHRIS A.
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Love your service
By Sean H.
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
A solid company with excellent customer service. All responses are answered within 24 hours with courteous staff members. I'm very happy we switched to this company and as a customer who's been with them for over a year, or service now is just as good as when we started.
By Chet M.
Response from Alarm Relay· Jun 1, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
First Class service and Support, no Issues
By Stan B.
Response from Alarm Relay· May 30, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I was attracted to Alarm Relay because of their low rates. That was over 10 years ago and I would not consider any other company. They swiftly call me any time I accidently set off the alarm. They have competent and reliable people who help with tech questions and setup.
By Vincent P.
Response from Alarm Relay· May 30, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I love all of them. They have no flaws as far as I'm concerned. They have helped in so many ways. Amazing people. :)
By Janet H.
Response from Alarm Relay· May 30, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very fast to respond always friendly people when I goof up an trip my alarm by accident great value compared to our local service very helpful folks to assist me when I was getting set up with no hidden or surprise cost I will continue the service as long as they remain the same curtosity you would never know that they were not hometown folks
By LARRY D.
Response from Alarm Relay· May 30, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay has been incredible and very understanding with my false alarms. Thank you Alarm Relay!
By CAROLINE E. S.
Response from Alarm Relay· May 30, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
