Alarm GridReviews of alarmgrid.com

Alarm Grid has great online help and videos. I was able to research and learn much of what I needed to know before I actually started my install. Any questions I still had were answered via email. When it came time to connect the cellular and test the system, Alarm Grid patiently walked me through the process.

Outstanding company. Alarm Grid sells the latest state of the art professional security equipment for Do It Yourselfers. They also offer remote apps like Total Connect 2.0 that are reserved for only dealers to offer, at a fraction of what installed systems alarm companies charge, You would be locked in to whatever monitoring fee they charged, typically for years. Unlike every other company I seen, Alarm Grid requires no monitoring contract and you can cancel anytime. Try to find that any where else. Installation is super easy because they provide the latest state of the art equipment by top manufacturers like Honeywell where every component is wireless. They also have a help desk for any issues you may encounter during setup. This is the 2nd system I purchased and installed with them. Brandon at tech support activated the system within minutes and was super responsive. The monthly monitoring fee with the remote app for both systems is less than half for what I was quoted for just one system from a well known national company. I guess they have to pay the salesperson a commission. Sure, years ago a security system needed to be purchased, hardwired, programmed, and you had to go through the expensive dealer. No more. So glad I found this company.

Great customer support! I had issues integrating Total Connect 2.0 and the Sr. Tech Brandon stayed on the case with frequent comms and troubleshooting steps until resolved. Glad I went with Alarm Grid!

Received great service getting set up from Thomas W. Happy with the service so far. Good price and expert support.

I recently had the pleasure of working with Alarm Grid, and I couldn't be more impressed with their service. From start to finish, the experience was exceptional. The installation process was smooth and efficient due to the experienced guidance of the team. The technicians were punctual, and professional, and made sure I understood how to use the system effectively. The attention to detail was evident, What truly sets Alarm Grid apart is their commitment to customer satisfaction. Anytime I had a question or needed assistance, their support team was quick to respond and went above and beyond to ensure my concerns were addressed. The IQ4 system itself is top-notch, providing peace of mind and a sense of security. The technology is advanced yet user-friendly, and the mobile Alarm.com app makes it easy to monitor my home remotely. The tech even kept my poor beagle Pete in mind on how to disable the siren during testing so that it wouldn't hurt his sensitive ears. I wholeheartedly recommend Alarm Grid to anyone in search of a reliable and customer-focused security solution. They exceeded my expectations in every aspect, and I am grateful for the outstanding service they provided. I was also impressed with their Low-Cost no contract plans. The system you purchase from Alarm Grid is not locked out. I have the freedom to program my system the way I see fit. I have full control of my system. The knowledge and support that Freddie, Darrell, Nick, Spencer, Thomas, Matt, the Chat Man Dylan, and even the Tech Manager Chris is top-notch Thank you, Alarm Grid, for making my home security experience a positive one!

Alarm Grid has excellent customer service. I signed up after 5PM on a Monday, and had received two follow-up calls before noon on Tuesday.

Recently upgraded my alarm panel and communicator. The whole process with Alarm Grid, and particularly Freddie, went smooth and quick. Have been a customer of Alarm Grid for 10 years. Service and professionalism is always top notch.

Darrell was excellent