AkiflowReviews of akiflow.com

Response from Akiflow· Mar 24, 2026

Hi Bill, thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration regarding the refund process. Your concerns are important to us, and we'd like the opportunity to review your case personally. Could you please contact our support team directly at [email protected] so we can look into this and work toward a resolution? We value your time and hope to make things right.

Response from Akiflow· Mar 18, 2026

Hi Nick, thank you for sharing your experience. We are sorry it was a frustrating one. We understand how upsetting it is to be charged for a product that did not work as expected during your trial, and we completely understand your reaction. We can confirm that a full refund had already been processed on our end before the creation of this post. Feel free to reach out to our support team and we will help clarify everything with your bank. We hope to have the chance to make this right. The Akiflow Team

Response from Akiflow· Mar 18, 2026

Hi Josh, thank you for reaching out. We take every concern seriously and genuinely want to help resolve this. However, after thoroughly searching our records, we were unable to find any account associated with your name or the email addresses you provided. This makes it difficult for us to investigate or take action on your case. We kindly ask that you contact us directly at [email protected] with the email address linked to your account so we can look into this properly. We are happy to help once we can locate your account. The Akiflow Team

Response from Akiflow· Mar 18, 2026

Hi John, thank you for sharing your feedback. We understand how frustrating an unexpected charge can feel, and we want to clarify what happened. Akiflow only charges users after they activate their subscription, never during the trial period itself. The charge you received would have been triggered at the moment of activation, not before. That said, we want to make sure everything was communicated clearly on our end, including any trial extension that may have been discussed. Please reach out to our support team so we can review the details of your specific case and ensure everything was handled correctly. We are happy to help. The Akiflow Team

Response from Akiflow· Mar 18, 2026

Hi, thank you for your feedback. We want to address this directly: Akiflow does send reminder emails before auto-renewal for both monthly and yearly subscriptions. We are sorry if that email did not reach you as expected, as it may have landed in a spam or promotions folder. We take this kind of concern seriously and would like to look into what happened on our end. Please reach out to our support team so we can review whether the reminder was sent to your address and work toward a fair resolution. The Akiflow Team

Response from Akiflow· Mar 18, 2026

Hi, thank you for sharing your experience. We want to address your concerns honestly and transparently. Akiflow offers a genuine free trial so users can explore the app before committing to anything. A credit card is required to start the trial, which is standard practice for subscription services, and users are only charged once the trial period ends and the subscription activates. A reminder email is sent before that happens for both monthly and yearly plans. We understand that if our reminder was missed among other emails, the charge can feel unexpected, and we are sorry that was the case here. That said, we want to be clear that our intention is never to charge users who did not intend to subscribe, and we do not believe our practices are misleading. If you would like us to take another look at your specific case, please reach out to our support team and we will do our best to find a fair resolution. The Akiflow Team

Response from Akiflow· Mar 18, 2026

Hi, thank you for taking the time to share your experience. We want to be transparent: our support team informed you that a retention offer was accepted on your account because our system logs show that explicitly. That is the reason the subscription remained active and the charge was applied. We understand you dispute this, but we are not able to ignore what our records clearly show. We also want to address the broader claim that we intentionally charge users unfairly. That is simply not accurate. We take billing integrity seriously and our processes are designed to give users full control over their subscriptions. If you believe there has been a genuine error in our logs, we remain open to reviewing the case one more time. Please reach out to our support team and ask for the conversation to be escalated. We are willing to take another look. The Akiflow Team

Response from Akiflow· Mar 18, 2026

Hi Aydin, we are sorry to hear about your experience. We looked into your account and can see that the cancellation process was not fully completed on your end, which is why the charge went through. We understand this can be confusing, and we are happy to walk you through what happened in detail. Please reach out to our support team and we will make sure everything is clear and work toward a resolution together. The Akiflow Team