Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
82 reviews
AKASOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AKASO specializes in making action cameras and imaging technology more accessible to everyday users. Our product range includes action cameras, 360 cameras, night vision devices, and related accessories for travel, outdoor activities, family adventures, cycling, water sports, and everyday content creation.Guided by our “Let Life Run” philosophy, we focus on practical features, user-friendly design, and accessible pricing, helping more people capture and share the moments that matter.Learn more at akasotech.com or visit our official online store at shopakaso.com.
AKASO (akasotech.com) has 82 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
82 approved reviews, newest moderated first
Ordered extra batteries for my Action cam, Brave 8 lite. Site is reported as scam in scamadvisor, but that is false positive, since everything went as excepted. I received my batteries in timely manner and they were exactly what I ordered. Only problem was tracking code they sent, that did not work.
By Jani N.
Received the product when they said I would and it works well.
By Daryl W.
Their product is a brick. It doesn't work. SCAM!
By Frank T.
I ordered a camera on 5/21. My order status was updated to shipped on 5/22. The tracking number I received still shows "Your package is waiting to be picked up by the carrier." I've been scammed.
By Pat L.
I bought an Akaso EK7000 pro action camera for documenting the state of coral reefs after my GoPro 7 failed because of a design fault. The touch screen made the Akaso EK7000 pro very easy to setup for underwater, to compensate for the loss of blue colour. I was very satisfied with the excellent recordings. Then after a few months the camera started turning off spontaneously. I contacted Customer Service and they were very helpful and friendly. After trying resets etc. to no effect CS offered to replace the camera for free. All in all a very satisfying experience. In case you read Spanish. Here is a synopsis: compré una camera de acción Akaso EK7000 PRO, y estuve muy contento con las grabaciones de alta calidad, sobre todo bajo del agua, mayormente para documentar el estado de arecifes de corals. Pero después de 4 meses de uso la cámara empezó de apargarse por su propia cuenta. Contacté a su servicio de atencion al cliente y me quedé muy satisfecho con su manera de tratar de resolver el fallo. Al final me ofrecieron reemplazar la camera gratis. Estoy súper contento.
By DAVID B.
Delivery was very slow and confusing and I was about to think that I got scammed, but in the end I've received it. Customer service is responsive.
By Cliente
Vendeur pas du tout commercial suite à problème de vidéoprojecteur acheter sur Cdiscount, à l'heure aujourd'hui il me propose un appareil inférieur à mon prix d achat ( appareil acheté le 28 septembre 2023 5 mois d'utilisation)
By Damien B.
Terrible customer service brought a camera off there Amazon site , got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60% of what I paid for it so pointless , don’t waste your time or money
By NATASHA S.
