AirtherealReviews of airthereal.com

Had an issue with an recent order and forgetting to put in a discount code until after I sent the order. Contacted customer support to see if they could still provide the discount after the order was placed. Someone got back to me same day and the issue was resolved. Love the product.

I had an issue with my machine but the customer service and experience was amazing, they sent me a replacement machine in no time. I am very happy and impressed with their service. I already have two machines and they work perfectly./

Absolutely amazing customer service. Kind, quick, resourceful. Thank you Eddie and also to the social media team for being so awesome. Love every Airthereal product I’ve ever owned.

The water filter is working well and water taste good. I got water filter 6month ago, and it stopped working in last two weeks. After troubleshooting not work, Sky sent me new one in three days. The customer service was great!

I had 2 Airthereal essential oil diffusers which I love, and decided to order 2 more. The app couldn't connect to one of the new ones, so I contacted customer support. They asked for a video where I rebooted the diffuser and tried to connect, and after I provided that, they immediately sent out a new diffuser. That is what great customer support looks like, thank you Airthereal!

Great product with excellent customer support

I've been buying from Airthereal for several years and so far, had two minor issues since. Both times they responded same-day with a recommended fix and/or going above and beyond the remediate. This company gets a grade A in my books for Customer Service!

Responded to an ad by the company for a $24.99 offer but was taken to a page showing the same item for $39.99. It was a pretty good deal regardless but after I ordered I sent the company an email questioning this. They promptly responded and then refunded me the $15!