Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
223 reviews
AirtherealSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
Airthereal (airthereal.com) has 223 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
223 approved reviews, newest moderated first
Had a problem with my air purifier and contacted customer service. Everyone involved provided such excellent service to resolve the issue. No pun intended but it was a great breath of fresh air. Thanks so much!
By Jeffrey C.
Extraordinary Service and follow-through. I purchased a B50-Pro and received an additional year of warranty as part of the purchase. My unit died after twenty (20) months. Pretty good for a $35 item used very often. One email with the warranty confirmation and the Amazon purchase information and a new unit was being shipped by Airthereal to me. The customer support staff followed through multiple times and tracked the delivery. Extraordinary support from this company will keep keep me as a customer on my next purchase. A1, +++++
By Brad H.
The ozone generator worked very well until about 4-5 months after purchase. I contacted tech support. They were VERY helpful. I do not think I have had such a great tech support experience. They resolved my issue and I am very appreciative! Thank you!!
By Frederick M.
Best air purifier on the market Use its optional medical grade filter to filter all covid 19 This unit is a lifesaver against covid 19 plus you enjoy the freshest air ever to enrich your lungs with pure oxygen
By Nb
I purchased the TURBRO Eternal Flame EF23-PB Electric Fireplace Logs, 23" and couldn't be happier. It provides both the extra heat and ambiance I was looking for in the room (and it's a lot quieter than you'd expect!) I love that you can change both the heat and flame level remotely. I highly recommend watching the amazon video describing it too. Really, really recommend this.
By Cari
I purchased the AGH380 Air Purifier. This air purifier is very silent. I enjoy it telling me the concentration of particles in the air. The customer support is also very responsive. I am very happy to be a customer of Airthereal. I would buy again!
By Carlos G.
We had an airthereal filter for maybe 2 months and the display started doing wonky things where you couldn’t quite read it properly if numbers were higher. We reached out to warranty support and they were super quick to respond and ask all the questions and provide options. I was really pleased with the filter to begin with but knowing customer support is so strong, we like it even more. Thank you!!!
By erinjee
I contacted customer service with a question regarding a setting on my air cleaner. I received a response from Grace very quickly and she immediately resolved my issue. I was impressed and very grateful. Wonderful customer service. Thanks again Grace! Pam
By Pamela M.
