Airsoft MegastoreReviews of airsoftmegastore.com

We got the gun that we ordered fine. The one star is for the customer service or lack there of. My husband and I made several attempts to contact them via phone calls, vido chat and emails, several of each, to no avail. We could never get ahold of anyone and never got a response back. Thankfully the gun we got worked fine, but don't know what would happen, if anything, if it didn't. The other thing that is annoying is they always advertise all these sales but it never seems to apply to any guns that you want to buy. Seems a very small few that the sales apply to. I never came across any.

Was sent an airsoft gun that was dead on arrival. Sent 3 emails for return service and never got a response

Scam website. Overcharges for UPS postage and then ships via USPS. When I asked them, they claimed they were the same company.

They make you pay for a return on a gun that doesn't work

I’ve made 4 orders in total and received my orders in 2 days on each order. I had an issue with ordering on my iPhone but called and got it fixed straight away. My orders were correct every time and I received an extra gift (Knee pads, Pistol, Extra ammo, bracelet). I wouldn’t hesitate to order again. I definitely recommend.

Bought a Lancer Tactical AEG and battery was bad so I called to get replacement and bought smart charger. After reading some bad customer reviews, I was surprised I actually got to talk to someone. But this was the last and only time. When I got my replacement and the smart charger, this battery was bad as well but could not get through to explain and ask for a replacement. I am a combat vet and not a whiner etc. Company would not answer the phone after the first time I called for customer service. This company should be out of business if it isn't already. Seriously, DON'T DO BUSINESS WITH THEM. You'll seriously regret your decision.

Had a problem with my order that caused me to contact CS and within an hour I was helped by MULE who did a fantastic job

Good service and quality. The customer service gets better than before, and will response all my questions within one day. Just ignore the negative review.