Elevators Always Broken
Parking is covered, however, Spots are super small, Elevators always broke and you must walk 1/4 mile to ones that work, Pickup always takes longer than all the others. Sometimes 30 min.
By Terry
Tuesday, November 10, 2026 · Customer reviews of US businesses
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704 reviews
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At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
Parking is covered, however, Spots are super small, Elevators always broke and you must walk 1/4 mile to ones that work, Pickup always takes longer than all the others. Sometimes 30 min.
By Terry
You get what you pay for. The building is tough to find and one of the elevators didn't work when I showed up. I dragged my suitcase to the other end and then spent another 5 mins looking for the shuttle. Returning was a whole another issue - shuttle didn't show up until I had my boyfriend also send a text for the shuttle. Basically, they won't pick you up if you're the only one there. When I came back, BOTH elevators didn't work, so we ended up carrying all our bags up 4 flights of stairs. Pay the extra $10 to park somewhere else.
By Anna
Very nice place to park and all the employees were very nice and helpful
By Casondra
Response from Airport Center· Jun 14, 2017
Hi Casondra, I just wanted to say thank you for the 5 star review. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Elevators never work and crashers Should have access to on line payments
By Bobbie G.
Parking the car and catching a ride to the terminal for departure was very good. However upon return, the confusion to pick up the shuttle was terrible. I called the phone number on my ticket to ask where my family needed to wait for a pickup. It turns out that the description of the wording on the sign and the actual wording were not the same. As a result we didn't know where to stand. When we eventually found a shuttle and boarded, we pointed it out to the driver who agreed that what customers are being told is different to what the sign itself says and she will "let management know" (of course she will!). So a very frustrating return home.
By Brett G.
Be aware of the cashiers over charging. The elevator is was out of order when we left and when we got back 4 days later. The lot and the cashiers hate their job and it shows and is directed towards you. Although, the shuttle drivers are nice and very helpful.
By Paul
Love to park in this spot. The only problem I have ever had is that the elevators have been out of service.
By Blair
Response from Airport Center· Jun 14, 2017
Hi Blair, I just wanted to say thank you for the 4 star review. We do apologize about the elevators, they have been fully operable since May 30, 2017. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager
Very poor maintenance. It's almost as if they didn't care for their customers.
By Peter