The female worker at the booth is …
The female worker at the booth is extremely rude and unprofessional.
By J.
Tuesday, November 10, 2026 · Customer reviews of US businesses
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704 reviews
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At Airport Center Express LAX, we understand that parking your vehicle at our covered garage is not your final destination, but we can still make it quick and convenient. With our private 24-hour shuttle service to LAX every 15-20 minutes, our facility and our nearby location on Century Boulevard, Airport Center Express LAX makes us a top choice for Los Angeles Airport Parking. We offer over 2600 self parking spaces and a friendly on-site staff to assist you.
Airport Center (airportcenterparking.org) has 704 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
704 approved reviews, newest moderated first
The female worker at the booth is extremely rude and unprofessional.
By J.
The shuttle bus service was terrible. I texted many times about my arrival and no bus has shown up at the designated area for 1 hour. Finally, I had to catch other vendor's bus (i.e., Wally Park shuttle bus) and that bus driver was willing to take me (and other 5 people) to the Airport Center parking structure.
By Edwin
Location and price are good but everything else was a very poor experience. Your elevators have been broken for months. You make your customers walk all the way away from main parking and where pick up area is. Also your shuttles come 1/3. The time to pick up as your com competition. I had to wait over 40 minutes for a pick up and when the driver showed up he opened the door. Didn't even get up to help with luggage.
By James
PLEASE Fix ELEVATOR in parking Structure. Elevators have been broken for years now.. Please fix or people will quit parking with AIRPORT CENTER.
By mm
Elevators have been out of order for months now. First time all were broken and I had to drag two suitcases down six flights of stairs. Next time one elevator on the other side of the complex worked but had to walk across the whole place to use it. But the drivers are great and rates are good too.
By Christina
3 out of 4 elevators weren't working. Longer waiting and distance to walk to shuttle.
By Robin
We pre-reserved a spot online and received a great price. However, none of the elevators worked (no signs) and we were on the top floor (May 20) Fortunately, an employee saw us after we waiting a long time and drove us down in a golf cart. When we returned a week later, the elevators had not been repaired. Not a good situation at all. I hope the elevator situation is resolved soon.
By Jeffrey
The elevator closest to shuttle stop needs to be repaired. Been down for a while. Not convenient
By Geena
Response from Airport Center· Jun 14, 2017
Hi Geena, I just wanted to say thank you for the 4 star review. I want to assure you the elevators are back up and running as of May 30, 2017. We appreciate your business and look forward to seeing you again. Michael Hibbert General Manager