Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
287 reviews
AirportagSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The #1 aviation and travel gift shop!Meaningful products to the traveler in you.Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.
Airportag (airportag.com) has 287 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
287 approved reviews, newest moderated first
These are very nice and spacious. And they certainly are a conversation starter -;) Their customer service is excellent!
By Annemiek
Response from Airportag· Apr 6, 2022
Hi Anne, We strive at all times to provide an optimal service to our clients, and it makes us very happy to hear that we have accomplished it for you. :) Have a lovely day!
Had awesome experience with customer service (Allen) and the products I ordered were as described. Shipping was fast no issues what so ever. Would definitely recommend! Will be ordering more!
By Brittany M.
Response from Airportag· Mar 30, 2022
Hi Brittany, Thanks for your review! We are glad that our service and product reached your expectation. We will be waiting for your next orders. :)
Ordered an AA/Fort Lauderdale towel for a friend who is pilot and a big fan of Fort Lauderdale. He was excited and loved the idea.
By Marc K.
Response from Airportag· Feb 23, 2022
Hi Marc, We are glad you liked our product and that your gift was a success. : ) Best regards
I ordered and paid for two PanAm carryon suitcases. One black and one blue. I didn’t receive any tracking numbers until ONE (blue) was delivered. However, only one tracking number was provided for two suitcases, that obviously could not fit in one little box. Awaiting tracking number for the black PanAm carryon and shipping info….. when will I receive the second suitcase that will complete my purchase??? And the back & forth emails are frustrating because the response takes so long. We are traveling soon and these are anniversary gifts!! I’m so frustrated 😩
By CC
Response from Airportag· Feb 23, 2022
Hi, We are sorry that you didn't received your full order, but I noted that our Customer Service department, is helping you in this matter, and I am sure they will do their best to help you and fulfill your order. Best regards,
Super product. Hard wearing and exactly what I ordered. Delivery good but could have been quicker (to Ireland).
By Mick B.
Response from Airportag· Feb 21, 2022
Hi Mick, Thank's for your review! We are glad to know you liked our products. : ) Best regards
Wonderful item. It really is exactly what I was looking for! Shipping and price were good too.
By Les S.
Response from Airportag· Feb 17, 2022
Hi Les, thanks for the kind words. :) have a great weekend!
We ordered a t-shirt, mug, watch band and cell phone case at the beginning of December. Almost 2 1/2 months later we have received items. The watch band is cheap looking and can’t be used, as it’s missing one of the mounting attachments to attach it to my Apple Watch. The T-shirt seems to be a decent quality and hubby was pleased with it. The “jet fuel”mug is cheap looking, and at $25, I expected it to be Made in the USA not China! The phone case that was sent was the wrong size, so who knows if we’ll see the replacement before Easter. All in all, a very disappointing experience dealing with the back and forth emails with customer service and the excuses. Won’t be buying from them again, which is unfortunate, as many airline friends will be retiring soon, it would’ve made for some fun gifts.
By Lori F.
Response from Airportag· Feb 14, 2022
Dear Lori, Thanks for your review! Please note that all our products are manufactured in the US. We strive at all times to provide an optimal service and deliver the best quality product to our clients. We understand that your orders wasn't delivered on our timeframe, but as you said our Customer Service department was always available to help you until we fulfill your order, and I saw that they are already helping you on producing your case replacement. We hope we can see you again on our on line store so we can change this first impression.
Love my airportag stuff! As a plane buff, I've been collecting for quite some time and love the products from airportag! From passport wallets to pillows, the quality is great no matter what you get. I figured if I can't get to the planes the last couple of years, I'll bring the parts to me!
By Mark D.
Response from Airportag· Feb 3, 2022
Hi Mark, Thanks for the kind words. Good to know that our products brings you closer to your passion. :) Best regards
