Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your leading global Air Travel guide for Airline Reviews and Rating, Airline Seats, Lounge and Airport Reviews and Rating from the industry experts SKYTRAX
SKYTRAX (airlinequality.com) has 25 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
25 approved reviews, newest moderated first
How does for example an airline like Qatar Airways with a Trustpilot rating of 1.6 become a 5* airline. I flew/fly hundreds of times long haul biz and first with different airlines, their crews are pretty good but the old busses (lack of gates), their shabby hub, their lounges. Most biz seats are average or below except Qsuite but still not the reference. It's a bit sad even companies like Skytrax are biased and clearly cannot be trusted.
By Ric P.
