airflysmart.comReviews of airflysmart.com

If I could give them 0 stars, I would. Does anyone have the accurate, correct physical address of this fraud company.

I purchased a roundtrip ticket to Miami in March for my very first cruise in December. They booked me with Delta airline. They did send me a confirmation and an iternary so I thought everything was good to go. I recently called to check my flight since it is getting closer to departure time. I was told by Delta there is no such flight. I found out my ticket was cancelled on April 20th. Noone called me or emailed me to tell me the flight was cancelled. I've been trying to call them for several days and noone answered. I'm trying to get my $700.00 back but it doesn't look good. I filed a claim with the BBB and they are looking into this company but so far they will not return their calls either. Do not book any flights with them. SCAM.....If your having the same issues please fill a claim with BBB so they don't continue to do this will someone else.

I cannot believe this company is allowed to operate. After booking our flight and charging our credit card, prior to our flight, they cancelled our tickets. We are out thousands of $ and they are not answering calls or email.

This company is a fraud, a scam. They have dragged me along for over a year - so now they are not returning money they received from me. I broke my shoulder and then my husband died. I still tried to get to FL before the year was up and they told me it would be double the fare that I had already paid them (mind you, my fare was for two people, and now I am 1.) They are a fraud and I'm trying to sue them. But even their physical location is a fraud.

WORST EXPERIENCE EVER-- DO NOT DO THIS BOOKED OUR FLIGHT 7 MONTHS IN ADVANCE AND THREE DAYS AFTER BOOKING THEY CALLED SAYING OUR FLIGHTS WERENT AVAILABLE AND WE HAD TO REBOOK ON A MORE EXPENSIVE FLIGHT- 1.5 MONTHS UNTIL THE FLIGHT I SEE THAT OUR FLIGHTS DATES WERE CHANGED-- THE COMPANY NEVER ONCE CALLED ME OR LET ME KNOW THAT THERE WERE CHANGES... AFTER ME TRYING TO REACH THE PERSON WHO SET UP OUR TRIP, NO RESPONSE AND EVEN AFTER SPEAKING TO A MOSE NAME, THEY WERE NOT RESPONDING BACK EITHER... COMPANY IS CRAP AND NOT WORTH ANYONES TIME-- BOOK DIRECT AS THEY ARE FRAUDS-- TERRRIBLE TERRIBLE TERRIBLE

If I could give them ZERO stars, I would. This company AirFlySmart is a ripoff and should be investigated by the DOT, IRS, and whomever else has the power to investigate. We have tickets to Maui that can't be used due to the Wildfires. Hawaiian Air will refund the tickets IF AirFlySmart makes the request on our behalf. The moron won't believe me. NEVER doing business with this "company" again.

If I could give them 0 I would. Sounds like this is SCAM. I've booked a flight and they sent me an email saying that they were not able to get ahold of me by the number provided. So I called them back and was told that this flight is fully booked. And they offered something else to me but it would cost twice as much. In a few days I've tried to book another flight. Noone called or emailed me so I called them the next day. The same lady said the same thing. She was rude, and very aggressive. I don't understand why they still have those flights on their website if they already know that these flights are unavailable. Rip off.

This company is a scam, I booked an American Airlines flight from LAX to Nashville Tennessee, paid a reasonable $618 for two people, then two days later I get an email saying the flight wasn’t booked yet. I called the telephone number, spoke with Aaron, and he said the American Airlines flight was not available, and that if I wanted the same route, he could find delta airlines for me for $900. At this point, I’ve booked the same American Airlines flight using miles. this company is just bait and switch Buyer beware.