I have asked this company to stop…
I have asked this company to stop charging my card every month after this subscription was cancelled months ago. They do eventually refund after lots of threats but then charge me again the next month.
By Donald
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Poor
209 reviews
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Our mission is to empower 1 million+ students through A.I. education.
AI Pro University (aiprofessionalsuniversity.com) has 209 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
209 approved reviews, newest moderated first
I have asked this company to stop charging my card every month after this subscription was cancelled months ago. They do eventually refund after lots of threats but then charge me again the next month.
By Donald
I subscribed to this platform after seeing an advertisement claiming it offered unlimited video generation. Based on that, I expected either a truly unlimited plan or at least a slower “relaxed mode” after using the credits. However, once my credits were used, I was unable to generate any more videos. I submitted a support ticket requesting clarification and a refund, but it was simply ignored and then closed without any response. The support experience was extremely disappointing. This feels misleading, as the service does not match what is being advertised.
By Vitor V.
Complete and utter scam. They found a way to game the review sites, which is very worrying. Avoid like the plague
By Seif S.
Fraudulent practices. I cancelled my subscription in October, having noticed an unauthorised payment on my account. Every month they continue to debit my account £73 despite repeated email confirmation from them that my subscription has been cancelled. When my bank blocked the payment, they proceeded to take it under a different name. Now in the hands of the fraud team. Don’t touch this company with barge pole!!!!
By Paula
Months after purchasing from them. An 'error' on their system caused them to take an unauthorised £76 from my account. When I emailed in they apologised and said it was a mistake and they'll return it in 10-15 days. I had to phone the bank and get it back.
By H S.
I keep getting billed months after cancelling and their Phone Number provided on the Invoice says the Mailbox is full. THIS IS A TOTAL SCAM!
By Teresa
Don't give them a credit card because they won't stop charging it. The company is a scam and they will be extremely hard to get rid of!
By Robert
I signed up for AI Pro University after hearing it advertised on The Diary of a CEO podcast, so I believed it was a legitimate service. However, my experience was very disappointing. I contacted them straight away to cancel and request a refund. I was not offered a refund. Instead, I was told their terms and conditions required completion of 10% of the course in order to qualify, which was not helpful in my situation. I repeatedly explained that I did not want the service and was not using it. Out of the blue I was later charged again, even after making my position clear in writing. Overall, this has been an exhausting and stressful experience. STAY AWAY
By G M.