American Integrity Insurance GroupReviews of aii.com

I appreciate the company calling and welcoming me personally to American Integrity. That was so considerate of them to reach out to customer. Thank you again 😊

Katherine was awesome, you sound give her a raise.

Worked with them for years. No plan to change. They have always been fair and easy to work with.

Ive been with American Integrity for 2 years now and have never had a problem we were quoted by them diretly no 3rd party and all communication was clear. They reach out when renewal is due to both us and our mortgage compnay since its tacked on and have no complaints.

I had a (simple) question about my new home owners insurance policy I signed with American Integrity through an insurance agency. The insurance agent (Insurance Express) of the carrier (American Integrity) was unable/unwilling to respond with a simple YES or NO to the query. So, I had to contact the carrier directly where I immediately received a clear answer to my question. Simple, right? So far so good with my policy...I hope it stays that way.

I recently faced a difficult situation at our rental home due to several serious mistakes made by our property manager. Thankfully, we have American Integrity Insurance, and I cannot express enough how impressed I was with their service. I called their customer service line and was immediately connected with someone based in the United States. The process was straightforward and efficient. Within just an hour or two, my adjuster, Rubin, reached out to me. We met in person, and he thoroughly analyzed the situation. Rubin went above and beyond, not only addressing our insurance needs but also helping to remedy the situation with the property manager. His professionalism and dedication were truly remarkable. American Integrity really lives up to their name—they put the "integrity" in American Integrity! We are now loyal customers!

Had Ian damage. 3rd party adjuster came out went over all the damage with him Received an estimate initial check for down payment for roof. Went over the pool cage endorsement coverage, other structure coverage B, damage to boat lift and canopy, when soffits were blown off, water and wind penetrated the attic and blew the insulation into a snow drift like pile. New insulation covered. We worked through it, and just renewed. The price went up because increasing building costs values because we have replacement costs coverage. The rate only went up from .92 to .94, still a big number, but they did their job and paid a big number also

My experience with American Integrity could not have been better. After Hurricane Irma came through SW Florida, I needed a new roof. Before I could even get roofers out here to bid on it, American Integrity had an adjuster here and a few weeks later I received a check in the mail for a new roof. Most people were using roofing companies to deal with their insurance companies but I had no need to do that as I already had a check in hand when the roofers bid. That also gave me an advantage because I knew what the real cost should be rather than an inflated one that many roofers use after Hurricane's (saying they will work with your insurance company to get the money.) Gratitude for this amazing company that has found a lifelong customer.