Responded quickly to my questions great customer service
Responded quickly to my questions
By peter M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
292 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Works With AiDot (aidot.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
292 approved reviews, newest moderated first
Responded quickly to my questions
By peter M.
First time buying and very happy with the service that was provided. Shipping wast fast and my product was well packaged. Will buy again.
By ohms
Fast shipping and delivery, only 3 bussisnes day to complete the full list of items!
By Guillermo P.
Your products can be a little confusing, I was under the impression that all your lights were controllable by the app, these are not. I didn't realize it until I started to install them. The lights that are controlled by the app are great.
By Stu
The product so far has been excellent. Purchase experience and shipping was fast and easy. I’m just not sure where this company is from.
By Chasboy
I asked for refund and no reply for a few days.
By Dan W.
Response from Works With AiDot· Oct 23, 2023
Dear Customer, I hope this message finds you well. We appreciate your prompt contact and apologize for the delay in our response, as we do not have customer support available on Sundays. However, I'm glad to inform you that we have addressed your query and provided the necessary information in our Monday email response. To ensure you have all the details you need, please check your email from Oct 23 for our comprehensive response. If you have any further questions or require additional assistance, please don't hesitate to reach out. We are here to help. Thank you for your understanding and for choosing AiDot. We value your support and are committed to providing you with the best service. Best regards, AiDot
I purchased a product from you and it arrived very quickly, you did a good job and I would recommend you ! Jeff Bollen
By jabollen
Shipping was in fact very. Quick and arrived before date e pected - packaging was great and everything arrived in pristine shape.
By Wayne Franklin U.