Quadruple dialing??
I am not even sure how they got my information (im assuming from data mining LinkedIn) in the first place but I was text regarding their services a couple of times, I finally replied to the text from "Saul" and after that I was called over and over again, finally today during a meeting "Saul" called me literally 4 times in a row, I kept declining the call but I finally answered telling him to kick rocks. Anyone reading this, you can get services similar or better then theirs cheaper and without the harassment... Keep looking!
By Julian D.
Response from Agency Leads· Jul 21, 2023
Hey Julian, This is Wes, and I appreciate you sharing your feedback with us. Firstly, I want to extend my sincerest apologies for the inconvenience you experienced with the repeated calls. I looked into our records based on your review, and it seems that our calling system malfunctioned, which resulted in multiple calls from our end (one call came through from the front end, but 4 call tries show up from the back end). I've discussed this issue with Saul, and we have taken measures to ensure it doesn't happen again. We never intended to contact you four times in a row. In response to your review, I do want to clarify a couple of points. You responded to our initial message, stating, "Call me back I was on the phone, I'm curious," so we followed up accordingly. However, I understand that constant calls can be frustrating, and I apologize for any annoyance caused and interrupting any important meetings. Regarding our service, I checked and saw that you never tried/used it, which makes it unclear on what basis you formed your opinion. We take pride in providing a quality service to our customers, and while you may find similar options elsewhere, we strive to offer the best value for our clients. Your feedback is crucial to us, and we are working diligently to improve our communication processes to avoid any future misunderstandings. As a result, you won't receive any further contact from us. Once again, I apologize for the inconvenience, and I genuinely hope this isolated incident doesn't deter you from exploring our services in the future. If you have any questions or concerns, please don't hesitate to reach out. Have a fantastic Friday and a wonderful weekend ahead. Wishing you all the best, and I hope your business continues to thrive! Best regards, Wes