AfternicReviews of afternic.com

AFTERNICcharged our credit card 2 times to the tune of 4400 euros. We did not buy anything from this company. Criminals

I have had nothing but positive experiences with Afternic. I have bought and sold many domain names through them, and their professional representatives have always gotten the job done right. They handle a high volume of business, and are responsible for the vast majority of domain sales. Afternic does an excellent job in all aspects of the domain buying and selling process. Highly recommend them.

Pros: I have had a reasonably smooth experience buying a domain via Afternic. The agents handling the communication of offers/counteroffers between the two parties did a good job thus I was able to buy at a discounted price eventually. Cons: The sale happened in mid-December and here I am a month+ later, still fighting with customer support to have an invoice issued for my company. First, they asked to be contacted from the original email, not one from the domain I just bought, then they say that I should update my profile's data (which was already updated), then I reply that it was done and they again come back to be contacted from the original email. Every reply from them takes several days to a week. We're running in circles while my accountant can't close December. Horrible customer support.

This is the worst experience I ever had with any website. Afternic's payment system is the biggest fraud, even it won't be wrong to say that Afternic cheat their users with the payment system, they not only pay their users extremely late, but they also don't pay the full amount that the users are to be paid. My domain on Afternic sold on 9th of December and the payment was due on 13th. After 14th of December, I had not received any payment, so I emailed them. They replied to that, asking me to change my payment method. I did change the payment method and emailed them back. This process continued on for the next 3 weeks after that, and during it, I almost changed the method 5-6 times on the request of Afternic again and again, and in the end they cleared my dues on the same payment method that I had given them first, but they disapproved it then. And it does not ends here. The main thing is that Afternic website was to pay me $120 for my domain sale, and in the end I only received $26 in my account. When I inquired them, they first said your payment is on the way and you will receive the full money in 5 days max, and after those 5 days, when I inquired them, they sent me a receipt of $26 and said "The final amount you received would have been less than the original profit as the payment was rejected and returned several times, each return incurring fees that left us with less money to send you that was available before." This is not an issue that only I have faced. I have seen many reviews about Afternic, and all of them say the same thing, which means it a thing they do with their customers.

Terrible experience with afternic support and payment, I sold 4 domains on Nov 27, 2022, and it's now Jan 07, 2023, and I still have not been paid by Afternic, I was told to update Payee information multiple times and everything was updated correctly every time when I mail them they make new excuses I wish I can attach support chat screenshot here so everyone can know how bad they are.

Called to get some help on listing a domain for sale, the support team was very knowledgeable and helped me understand the process.

Afternic has the worst customer service I have ever experienced. They don't even respond to emails, they treat their customers with disdain. I believe this company should be closed down. They should ensure they pay all their clients/partners before they close down though. Their Facebook chat is nothing to write home about. No live chat, nothing. Just a useless platform made to waste people's time. I have never experienced such poor service in my life. They should learn from DAN.COM. If they can't learn, they should close down their useless company

Be careful! Afternic wastes your time. 20 days back domain charma com sold for $12000 Afternic informed me they have received payment from the buyer and processed it to my bank account but never provided the swift copy. Swift copy is a proof that the bank provides once you process the transaction. Several emails and phone calls later still they're not providing the swift copy of the payment processed from their side. I'm beginning to question the company's intentions.