AfternicReviews of afternic.com

I recently contacted Afternic Support about two domains that were under review and have been accepted. Thanks Afternick.

I always enjoy using Afternic as it’s one of the best domain marketplaces. I’ve noticed a great improvement in their services and experienced a smooth, quick process with my recent transaction. Highly recommended!

After being forced to migrate from DAN.com to Afternic, I am sooooo so disappointed ! At DAN.com we had transparency, when an offer is received from a potential buyer we would immediately get an email to start negotiations. On Afternic you have to log in, go to Lead Centre and then All In Progress to see deals being worked on, but you get no insight on what is being discussed !!!! NOT GOOD!!! Payouts takes for ever from Afternic, with DAN.com payouts was done in a matter of days, Afternic - no idea as I have sold domains more than a week ago and still no payout!!!!! Changes on your domain wrt prices, lease options etc does not reflect immediately, I have no idea when those actually will reflect! On DAN.com this was immediate! Support simply does not exist with Afternic ? You can reply on an email and wait 5 days with NO response ! I need to seriously consider other options!!! AFTERNIC IS NOT GOOD

Afternic suspended my account without prior notice, deleted my domains, and canceled a sale that was supposed to close in four days due to the 60-day domain transfer restriction. This happened 40 days after the buyer had already paid for the domain. We left affiliate marketing and CPA because of frequent account suspensions, moving to the domain industry for its supposed stability. However, it seems Afternic, owned by GoDaddy, takes pleasure in cutting off people’s livelihoods. Their support is terrible—they provide no reasons for suspending accounts, deleting domains, or canceling sales.

Their systems do not work properly and if you ask them to correct an entry they wait weeks then tell you they can't, then if by accident an entry gets deleted the system won't let you re-enter it and support does not respond. Afternic's systems are so full of bugs and so short of staff that you just cannot rely on them to provide the services they offer.

Arrogance! Inefficient! Waste of time! Please return the business to Dan, you dictator!

Update: you do not need replay to my review here and pretend it will help. Bad, slow customer service, long waiting time for the payment is mentioned many times here by diffrent people and countless times on Namepros and some of that threads years old. This problem is not experienced only by me or it is a recent problem in afternic. A lot of People talked about it many times before I left the review here and still other new people experience that so I doubt one more negative review will change anything. This problem can grow even more now as Godaddy transferred recently people`s accounts from DAN to afternic, so even more work for afternic, more emails to reply etc ----------- You will be waiting a long time for any reply from them and when you finally get one it will look like a copy-paste or bot reply and you will have to ask again and wait again. Even here when they reply to a review you can easily see that it is copy-paste reply the same to everyone in over 90% of cases - you will get a similar, useless reply when you will have a problem with them. If you sell a domain you will wait a long time for your payment, constantly begging them to release the payment. They don't even offer normal invoices so if you are for example from Europe you may have a problem later when filling the taxes. Without people's permission and automatically they opted everyone in to the boost (which is considered usless garbage by many) so they could increase their fee by further 5% which was already high - very disgusting and sneaky behavior. It's really sad to see that they put DAN website down (which they just bought for this purpose) but keep something like afternic up. You get a horrible, slow customer service and experience while you pay in fee at least over twice more what you paid initially in DAN before they touched it. I would recommend move to any other aftermarket out there. It is incredible they reply quickly to people`s reviews here when nobody asks them for it but when you email them to get e.g. your payment you wait days without any result.

Afternic.com provided excellent customer service. Their brokerage helped negotiate a domain sale efficiently, closing the deal within four days. And they provided payment directly to my bank account the next day!